Kenneth Schneiders
Sioux Center
Summary
Dynamic sales associate with proven expertise at The Home Depot, excelling in customer service and relationship building. Skilled in cash handling and payment processing, I consistently enhance customer satisfaction and drive repeat business. Recognized for effective teamwork and problem-solving, I thrive in fast-paced environments while achieving sales goals.
Overview
11
11
years of professional experience
Work History
Sales Associate, Order Fulfilment
The Home Depot Inc
09.2020 - 12.2022
- Assisted customers with product selection and provided solutions to meet their needs.
- Maintained knowledge of current promotions and sales to enhance customer engagement.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction.
- Operated point-of-sale systems efficiently for accurate transaction processing.
- Resolved customer inquiries and complaints effectively to promote brand loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Wire Technician
AT&T
08.2016 - 05.2020
- Installed and maintained telecommunications equipment, ensuring optimal performance and reliability.
- Conducted troubleshooting and repairs on wiring systems to minimize service disruptions.
- Collaborated with cross-functional teams to enhance network installation processes and efficiency.
- Provided technical support and guidance to junior technicians during complex installations.
Security Officer, Safety Officers
Iowa Health Systems/ Unity Point Health
03.2012 - 04.2016
- Monitored premises to ensure safety and security of patients, staff, and visitors.
- Responded promptly to security incidents, applying conflict resolution techniques effectively.
- Conducted regular patrols of facilities to deter unauthorized access and ensure compliance with policies.
- Collaborated with local law enforcement to coordinate emergency response protocols and procedures.
Education
High School Diploma -
North High School
Sioux CityNo Degree - Criminal Justice
Western Iowa Tech Community College
Sioux City, IA05-2009
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Relationship building
- Money handling
- Cash handling
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Customer needs assessment
- Upselling
- Professional demeanor
- Retail store operations
- Guest relations
- Payment processing
- Policy and procedure adherence
- Upselling and cross selling
Timeline
Sales Associate, Order Fulfilment
The Home Depot Inc
09.2020 - 12.2022
Wire Technician
AT&T
08.2016 - 05.2020
Security Officer, Safety Officers
Iowa Health Systems/ Unity Point Health
03.2012 - 04.2016
High School Diploma -
North High School
No Degree - Criminal Justice
Western Iowa Tech Community College