Kenneth Schoolcraft
Syracuse,NY
Summary
Communicated with customers to determine needs and make product suggestions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Meat Carver
Texas De Brazil
08.2021 - 04.2024
- Enhanced overall dining experience for customers by providing engaging and informative interactions during the carving process.
- Managed time effectively during high-traffic periods, prioritizing tasks to ensure prompt service without compromising quality.
- Enhanced customer satisfaction by providing efficient and precise meat carving services.
- Delivered consistent results under pressure while meeting deadlines during peak business hours or special events catering services.
- Demonstrated versatility in handling various types of meats, including beef, pork, poultry, lamb, and veal.
- Ensured compliance with all food safety regulations, maintaining a clean and hazard-free work area at all times.
- Educated customers on proper cooking techniques and seasoning options to enhance their dining experiences at home.
- Adhered to strict sanitation guidelines for all equipment used in the carving process, promoting food safety within the facility.
- Assisted customers with special requests, ensuring their needs were met in a timely manner.
- Listened to and understood concerns and issues raised by food line members and guests.
- Followed up on accidents, problems and guest complaints in food line area and within overall food and beverage department.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Monitored and controlled inventory to manage stock levels and prevent waste.
Cleaner
McDonald's
10.2019 - 08.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
- Collaborated effectively with other departments to ensure seamless coordination and meeting essential deadlines for facility maintenance requirements.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
Bachelor of Arts - Economics
SUNY Oswego
Oswego, NY01.2020
Associate of Science - Business Administration
Onondaga Community College
Syracuse, NY05.2017
Skills
- Team Management
- Cost Control
- Teamwork and Collaboration
- Customer Service
- Quality Control
- Staff Supervision
- Inventory Management
- Basic Math
- Sales Recording
Languages
English
Native or Bilingual
Timeline
Meat Carver
Texas De Brazil
08.2021 - 04.2024
Cleaner
McDonald's
10.2019 - 08.2021
Bachelor of Arts - Economics
SUNY Oswego
Associate of Science - Business Administration
Onondaga Community College
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