Kenneth Scofield
San Diego,CA
Summary
Dedicated Customer Service Apprentice with knowledge of Customer Satisfaction and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Stocker
The Home Depot Inc
08.2022 - Current
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
House Cleaner
Sparkling Homes
04.2021 - 09.2022
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Line Cook
Nolita Hall
05.2018 - 02.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Linen Sorter
Specialty Textile Group
07.2017 - 07.2018
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Collected soiled linens and clothing and pretreated stains.
Pressure Washer
Jaybright Inc.
09.2012 - 04.2017
- Maintained clean and hazard-free work areas.
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud or debris.
- Kept equipment in good working order and properly stored between jobs.
- Operated pressure washing machines safely and efficiently to meet specific job requirements.
- Answered customer questions on pricing, products, procedures and materials used.
Education
No Degree - Sociology
San Diego Mesa College
San Diego, CAGED -
Hilltop Senior High School
Chula Vista, CA03.2013
Skills
- Customer Relationships
- Order Supplies
- Safety Methods
- Equipment Monitoring
- Customer Assistance
- Clear Communication
- Manage Inventory
- Work Station Cleaning
- Complex Problem-Solving
- Pallet Jack Operation
- Shelving of Products
- Willing to Learn
Languages
Spanish
Limited Working
Timeline
Stocker
The Home Depot Inc
08.2022 - Current
House Cleaner
Sparkling Homes
04.2021 - 09.2022
Line Cook
Nolita Hall
05.2018 - 02.2020
Linen Sorter
Specialty Textile Group
07.2017 - 07.2018
Pressure Washer
Jaybright Inc.
09.2012 - 04.2017
No Degree - Sociology
San Diego Mesa College
GED -
Hilltop Senior High School
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