Kenneth scott
Long Beach,CA
Summary
Dedicated professional with extensive experience in safety compliance and client service. Proven ability to coordinate timely deliveries and enhance guest experiences through effective problem-solving and strong interpersonal communication skills.
Overview
22
22
years of professional experience
Work History
Security /Yard Assistant
CRX Carson Transportation
Gardena, California
05.2015 - Current
- Operated forklifts and pallet jacks to move heavy items safely.
- Coordinated deliveries with drivers and customers to ensure timely service.
- Organized yard spaces to enhance material storage efficiency.
- Removed debris from yard area to maintain a clean environment. around yard area, including leaves and trash.
Concierge
Park Wellington
West Hollywood, California
02.2011 - 03.2015
- Greeted guests warmly and assisted with check-in and check-out procedures.
- Coordinated special requests, ensuring guest satisfaction throughout their stay.
- Addressed customer complaints promptly to enhance overall guest experience.
- Collaborated with housekeeping and maintenance to swiftly resolve guest requests.
- Maintained organization front desk operations, including inventory of supplies and brochures.
- Managed reservations using property management systems efficiently.
- Cultivated strong client relationships through proactive communication.
Front Desk Concierge
West View Towers
West Hollywood, California
03.2005 - 02.2011
- Provided concierge services, including dining recommendations and transportation arrangements.
- Greeted guests warmly and assisted with check-in and check-out procedures.
- Managed reservations using property management systems efficiently.
- Liaised with housekeeping and maintenance to address guest needs promptly.
- Maintained organized front desk operations, including inventory of supplies and brochures.
- Managed special events such as conferences or meetings by coordinating catering arrangements or booking entertainment services.
- Participated in staff meetings to discuss upcoming events, new initiatives or customer service strategies.
Education
High School Diploma -
Good Hope H.S
ST, Croix U.S.V.I06-1982
Skills
- Safety compliance
- Yard maintenance
- Inventory management
- Time management
- Client service
- Problem-solving
- Interpersonal communication
- Attention to detail
Timeline
Security /Yard Assistant
CRX Carson Transportation
05.2015 - Current
Concierge
Park Wellington
02.2011 - 03.2015
Front Desk Concierge
West View Towers
03.2005 - 02.2011
High School Diploma -
Good Hope H.S