Kenneth Shead
Dallas,TX
Summary
Proven track record in enhancing safety and efficiency, demonstrated at Kohl’s where I excelled in crowd control and inventory management. Leveraged physical strength and patience to reduce conflicts and streamline operations, achieving significant improvements in workplace safety and customer satisfaction. Skilled in exterior patrol and proactive problem-solving, consistently prioritizing a positive and secure environment.
Overview
3
3
years of professional experience
Work History
Bouncer
Riverfront Cafe
08.2023 - Current
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Warehouse Associate
Kohl’s
05.2024 - 09.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Security / Hostess
Southside Food Shack
07.2021 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Waste Management Helper
City of Dallas
02.2023 - 08.2024
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
- Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
- Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.
- Notified supervisor of incidents injuries or property damage, awaiting direction, and avoiding taking action or making statements without company authorization.
- Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
Cabinet Assembler
Cabinet Works
01.2023 - 09.2023
- Maintained a safe work environment by diligently following safety protocols and properly maintaining tools and equipment.
- Supported inventory management through accurate tracking of materials used during the cabinet assembly process.
- Championed proactive problem-solving by anticipating potential issues during the assembly process and taking preventive measures to minimize disruptions.
Education
General Studies -
Franklin D Roosevelt High School
Dallas, TXSkills
- Crowd Control
- Physical Strength
- Patience and Tolerance
- Exterior patrol abilities
Timeline
Warehouse Associate
Kohl’s
05.2024 - 09.2024
Bouncer
Riverfront Cafe
08.2023 - Current
Waste Management Helper
City of Dallas
02.2023 - 08.2024
Cabinet Assembler
Cabinet Works
01.2023 - 09.2023
Security / Hostess
Southside Food Shack
07.2021 - 09.2024
General Studies -
Franklin D Roosevelt High School
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