Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Silas

Houston,TX

Summary

Dynamic and reliable professional with exceptional customer service skills honed at Southwest Bills. Proven ability to enhance team collaboration and streamline operations, ensuring customer satisfaction. Adept at problem-solving and time management, consistently meeting performance targets while maintaining a positive work environment. Committed to delivering quality results in fast-paced settings.

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

10
10
years of professional experience

Work History

Sales Associate

Southwest Bills
02.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Dishwasher

Aramark
11.2024 - Current
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Stocker/Cashier

Dollar Tree
08.2022 - 09.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.

Warehouse Stocker

Walmart
03.2018 - 05.2022
  • Compared received packages against shipping documents.
  • Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
  • Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
  • Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
  • Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Palletizer Operator

Allens Canning Company
10.2015 - 04.2022
  • Troubleshot equipment malfunctions promptly, ensuring minimal disruption to production schedules.
  • Played a critical role in maintaining overall production timelines by consistently meeting or exceeding performance targets and expectations.
  • Demonstrated strong attention to detail while overseeing the assembly of boxes or trays prior to palletizing operations, ensuring consistent results across all packaged items.
  • Enhanced production efficiency by maintaining and operating palletizing equipment properly.
  • Ensured product quality by inspecting finished products before packaging and shipping.
  • Adapted quickly to changing production requirements, demonstrating flexibility when switching between tasks or responsibilities.

Education

Avoyelles High School
Moreauville, LA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Listening skills
  • Multi-tasking strength
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service

Timeline

Sales Associate

Southwest Bills
02.2025 - Current

Dishwasher

Aramark
11.2024 - Current

Stocker/Cashier

Dollar Tree
08.2022 - 09.2024

Warehouse Stocker

Walmart
03.2018 - 05.2022

Palletizer Operator

Allens Canning Company
10.2015 - 04.2022

Avoyelles High School

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Kenneth Silas