Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Smith

Seabrook

Summary

Dynamic professional with extensive experience at The Home Depot Inc, excelling in retail operations and team leadership. Proven track record in enhancing customer experience and implementing strategic planning. Skilled in problem-solving and loss prevention, successfully mentoring staff and driving sales growth through effective inventory control and operational efficiency.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

The Home Depot Inc
10.2014 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.

Project Manager

Warren's Southern Gardens
01.2014 - 07.2014
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Project Manager

ArborTrue
03.2012 - 12.2013
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.

Education

No Degree - Communications

University of Texas At Tyler
Tyler, TX

Skills

  • Problem-solving
  • Retail operations
  • Inventory control
  • Time management
  • Team building and leadership
  • Store operations
  • Customer experience
  • Hiring and training
  • Loss prevention
  • Strategic planning

Timeline

Assistant Store Manager

The Home Depot Inc
10.2014 - Current

Project Manager

Warren's Southern Gardens
01.2014 - 07.2014

Project Manager

ArborTrue
03.2012 - 12.2013

No Degree - Communications

University of Texas At Tyler

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Kenneth Smith