Kenneth Smith
Lake Lotawana
Summary
Experienced Production and Operations Manager with 10+ years of success leading manufacturing teams, optimizing workflows, and driving continuous improvement . Proven ability to exceed production goals, reduce costs, and enforce safety and quality standards across multi-site environments. Skilled in lean manufacturing, strategic planning, and cross-functional leadership.
Overview
14
14
years of professional experience
Work History
Sr. Dispatcher
Cox Automotive Mobility Fleet Service
11.2018 - Current
- Coordinated vehicle dispatching, optimizing routes for efficiency and timely service delivery.
- Managed fleet scheduling, ensuring alignment with operational demands and customer expectations.
- Developed training programs for new dispatchers, promoting adherence to safety protocols and best practices.
- Reduced response times for emergency calls with improved dispatch procedures and coordination.
Owner
Smith Enterprise LLC
02.2018 - Current
- Developed and implemented business strategies to drive growth and profitability.
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Led a team of employees, providing mentorship and fostering professional development.
- Oversaw financial management, including budgeting, forecasting, and reporting.
Production Manager/Site Safety Manager
Quikrete Companies/
01.2016 - 11.2018
- Oversaw production schedules to ensure timely completion of projects.
- Developed training programs for new hires to align with company standards.
- Led 25-person team, improving productivity by 20% through lean practices
- Enforced OSHA-compliant safety protocols, reducing incidents by 30%
- Reduced production costs by 15% via strategic budget management
Multi-Unit Operations Manager
LaCosta Facility Services
12.2013 - 01.2016
- Oversaw operations across multiple facilities with 80+ employees
- Managed payroll, budgeting, and hiring for four shift supervisors
- Created and implemented SOPs tailored to each facility's needs
- Improved workforce productivity through targeted training and performance tracking.
Multi-Unit Regional Operations Manager
Callos Resource
11.2011 - 12.2013
- Supervised five production sites across the midwest, increasing productivity by 22%
- Led 100+ staff in continuous improvement initiatives and lean practices
- Maintained high client satisfaction through proactive communication
- Implemented data-driven process enhancements to meet production goals
Education
Business Management -
Washburn University
Topeka, KS05-2010
Skills
- Production Planning & Scheduling
- Lean Manufacturing & Process Optimization
- Budgeting & Cost Control
- Health & Safety Compliance (OSHA)
- Inventory Management & Vendor Relations
- Team Leadership & Staff Development
- Multi-Site Operations Oversight
- KPI Tracking & Operational Reporting
Timeline
Sr. Dispatcher
Cox Automotive Mobility Fleet Service
11.2018 - Current
Owner
Smith Enterprise LLC
02.2018 - Current
Production Manager/Site Safety Manager
Quikrete Companies/
01.2016 - 11.2018
Multi-Unit Operations Manager
LaCosta Facility Services
12.2013 - 01.2016
Multi-Unit Regional Operations Manager
Callos Resource
11.2011 - 12.2013
Business Management -
Washburn University