Kenneth Sohns
Tahlequah,OK
Summary
Proven leader and efficient problem-solver, I enhanced team productivity and reduced inventory errors at Lowe’s by leveraging strengths in critical thinking and team coordination. Demonstrated versatility across roles, from managing high-stress situations as a 911 Emergency Dispatcher to ensuring high customer satisfaction in fast-paced culinary environments. Skilled in Microsoft Office and maintaining rigorous cleanliness standards, I consistently exceed employer expectations. Versatile and dynamic, adept at enhancing operational efficiency and customer satisfaction, evidenced by my tenure at Lowe’s. Skilled in quality control and back-of-house management, I excel in high-pressure environments, demonstrating exceptional time management and attention to detail. Achieved significant improvements in productivity and space utilization, underscoring my commitment to excellence and continuous learning.
Overview
5
5
years of professional experience
Work History
Like Cook
Boomerangs Diner
Tahlequah
12.2022 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Receiving Lead
Lowe’s
Tahlequah, OK
04.2020 - 11.2022
- Trained new team members on company procedures, ensuring quick integration and productivity.
- Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
- Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
- Enhanced warehouse efficiency by implementing new receiving processes and procedures.
- Improved warehouse organization by redesigning storage layout for optimal space utilization.
- Developed quality control measures for incoming shipments, ensuring all products met company standards.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Managed warehouse operations and verified proper shipment procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Strapped items down over protective padding to secure throughout transportation.
- Operated equipment while observing standard safety procedures.
- Moved furniture and boxes using utility dolly and truck ramp.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
911 Dispatcher
Wagoner County Sheriff's Office
Tahlequah, OK
06.2019 - 04.2020
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Read system maps and caller information, and documented details in system.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Answered calls from automatic routing system and took basic information from callers.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Increased situational awareness among responding units through timely updates on evolving incident conditions.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Painter
Woods Painting
Tahlequah
11.2018 - 05.2019
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Worked holidays and weekends depending on shifting needs of project.
Education
History Major - History Teacher Education
NSU
Tahlequah High School Diploma - Highschool
Tahlequah High School
Tahlequah, OK05.2017
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Active listener
- Quality Control
- Back of House Management
- Delegation and Task Management
- Microsoft Office
- Prioritization and Organization
- Stock making
- Supply Management
- Workload Management
Timeline
Like Cook
Boomerangs Diner
12.2022 - 07.2023
Receiving Lead
Lowe’s
04.2020 - 11.2022
911 Dispatcher
Wagoner County Sheriff's Office
06.2019 - 04.2020
Painter
Woods Painting
11.2018 - 05.2019
History Major - History Teacher Education
NSU
High School Diploma - Highschool
Tahlequah High School