Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Spencer

Ballston Spa,NY

Summary

Dynamic software developer with a proven track record at LaserShark IT Solutions, skilled in full-stack development and problem-solving. Successfully designed scalable applications and streamlined operations, enhancing performance and efficiency. Proficient in SQL integration and committed to delivering innovative solutions that meet client needs.

Overview

11
11
years of professional experience

Work History

Sanitation Crew Member

Eagle Distribution Services
06.2025 - 07.2025
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Operated automatic crushing equipment, incinerators and recycling sorters.
  • Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Warehouse Associate

Target
07.2024 - 04.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Production Worker /Sanitation Worker

ADUSA
08.2023 - 03.2024
  • Used equipment properly to avoid workplace hazards or injuries.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Maintained organized work area by cleaning and removing hazards.
  • Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
  • Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
  • Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
  • Identified different types of materials to place into correct containers.
  • Reported any mechanical problems to supervisor immediately.
  • Operated lift gate and other devices properly to safely unload materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated equipment while observing standard safety procedures.

Overnight Stocker and Receiver /Order Selector

Lowes Home Improvment
01.2020 - 08.2023
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Greeted store customers and discussed needs.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Stocked designated items on shelves, end caps and displays.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Received new stock and input values into computer system.

Customer Service Associate /Office Worker

Market 32
04.2015 - 01.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled billing and payment issues by following guidelines and resolving disputes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Trained new personnel regarding company operations, policies and services.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.
  • Balance daily ledger.

Consultant /Virtual Administrative Assistant

LaserShark IT Solutions
06.2014 - 01.2020
  • Collected, arranged, and input information into database system.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Organized and managed team tasks using Trello and Asana.
  • Uploaded files for team use on Network Drives

Software Developer

LaserShark IT Solutions
06.2014 - 01.2020
  • Coordinated deployments of new software, feature updates and fixes.
  • Corrected, modified and upgraded software to improve performance.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Tested and deployed scalable and highly available software products.
  • Created proofs of concept for innovative new solutions.
  • Built databases and table structures for web applications.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Work from home efficiently and effectively.

Education

Regents Diploma - Automotive Technology

Saranac Lake High School
Saranac Lake, NY
2010

No Degree - Automotive Engineering

SUNY Canton
Canton, NY

Skills

  • Programming

  • Diagnostic automation

  • RESTful services

  • Data structures

  • Problem-solving

  • Application programming

  • SQL integration

  • Proficient in HTML

  • API integration

  • Web security

  • Cloud computing

  • Web application development

  • Full-stack development

Timeline

Sanitation Crew Member

Eagle Distribution Services
06.2025 - 07.2025

Warehouse Associate

Target
07.2024 - 04.2025

Production Worker /Sanitation Worker

ADUSA
08.2023 - 03.2024

Overnight Stocker and Receiver /Order Selector

Lowes Home Improvment
01.2020 - 08.2023

Customer Service Associate /Office Worker

Market 32
04.2015 - 01.2020

Consultant /Virtual Administrative Assistant

LaserShark IT Solutions
06.2014 - 01.2020

Software Developer

LaserShark IT Solutions
06.2014 - 01.2020

Regents Diploma - Automotive Technology

Saranac Lake High School

No Degree - Automotive Engineering

SUNY Canton

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