Proven leader in administrative and operational efficiency at Gaylord Palms Resort & Convention Center, adept in office management and interpersonal communication. Enhanced company-wide productivity through innovative workflow solutions, achieving a significant reduction in operational waste. Excelled in customer service and risk management, fostering strong client relationships and driving profitable growth. Active small business owner and community leader at 5 Points Auctions excelling at managing and developing employees skills. Committed to giving back to my community through work & volunteering outside of work.
Customer Service
Since age 12, I have had a passion for the Sertoma Youth Ranch and grew up camping and spending summers there volunteering and attending annual music festivals and nonprofit events. I later became a member, vendor coordinator, sales and marketing coordinator, site coordinator, and then later served as the event co-coordinator and grounds and maintenance coordinator for our 80 acre property. . My father inspired me to always serve others, as I would want to be served myself. My status with the SYR board became a reward for all my years of service with other community leaders and made a lasting impact on my leadership skills. Now operating under a new non-profit, I remain active with the new organization and spend my free time volunteering for their ranch work weekends and assisting administratively when necessary.