Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kenneth Stone

Orange,MA

Summary

Adept at strategic planning and revenue development, Significantly enhanced market penetration and customer loyalty at Nautical Landscape. Leveraging marketing and project management skills, Through research and local knowledge, fostered strong partnerships and innovative solutions, demonstrating a keen entrepreneurial mindset and customer focus. A background that includes comprehensive experience in sales, mechanics, and business operations, underscoring a versatile and achievement-driven approach and commitment to excellence.

Overview

29
29
years of professional experience

Work History

Founder and Owner

Nautical Landscape
12.2019 - 07.2024
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Guided 3 team members through periods of change by providing clear communication on expectations and objectives moving forward.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Increased brand visibility and market penetration by developing and executing comprehensive marketing strategies.
  • Cultivated loyal customer base through personalized marketing campaigns and loyalty programs with year over year growth.
  • Enhanced customer experience with introduction of user-friendly online platform.

Diesel Equipment Technician

Cavicchio Greenhouses
04.2018 - 12.2019
  • Enhanced engine performance by troubleshooting and repairing diesel engines in over 100 vehicles and other pieces of equipment.
  • Supported fellow technicians in addressing challenging repair tasks through collaborative problem-solving approaches.
  • Demonstrated adaptability when tackling diverse projects involving different makes/models of diesel-powered equipment within tight deadlines successfully.
  • Maintained accurate records of completed work orders, ensuring proper documentation for future reference.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Collaborated with team members to complete complex repairs and installations on various diesel equipment models.

Heavy Duty Diesel Mechanic

Peterson Oil Company
10.2016 - 04.2018
  • Reduced downtime for fleet of 30+ vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
  • Enhanced equipment reliability by performing comprehensive diagnostics and repairs on heavy-duty diesel engines.
  • Optimized inventory management by tracking part usage patterns, streamlining ordering processes, and minimizing stock shortages.
  • Maintained accurate service records to facilitate timely preventive maintenance, increasing the lifespan of equipment.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.

National Account Representative

Monster.com
06.2011 - 08.2012
  • Worked closely with marketing teams to develop targeted campaigns for key accounts that resulted in increased engagement rates.
  • Tracked sales performance data using CRM tools to accurately forecast future results and inform strategic planning efforts.
  • Boosted revenue growth through identifying upselling and cross-selling opportunities for existing accounts.
  • Collaborated with internal teams to deliver exceptional customer service and ensure client satisfaction.
  • Increased account retention by developing and maintaining strong relationships with key clients.
  • Developed customized sales presentations to address specific client needs and concerns.
  • Set appointments for 3 field sales reps and completed demos and Web exes to assist with deal closing.
  • Identified new business opportunities by conducting thorough research on potential clients and their industries, with a heavy focus on fostering, nurturing, and developing customer relationships.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Inside Sales Representative

Thales E-Security
07.2008 - 10.2010
  • Increased sales revenues by building strong relationships with clients in Fortune 1000 companies such as Apple, Microsoft and Amazon.
  • Achieved or exceeded company-defined sales quotas. Through this achieved Presidents Club.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company. Closed deals over the phone up to $180,000.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Used CRM software to maintain detailed contact logs and account records.
  • Exceeded monthly quotas consistently by employing consultative sales techniques and leveraging in-depth product knowledge.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
  • Attended meetings and sales events to learn the latest developments and brainstorm new sales strategies.
  • Collaborated with 3 outside sales representatives, marketing, and other departments to generate leads and close sales.
  • Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contributed to team objectives in fast-paced environment.
  • Attended monthly sales meetings and quarterly sales trainings.

Inside Sales Representative

MRV Communications
02.2007 - 12.2007
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Used CRM software to maintain detailed contact logs and account records.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
  • Collaborated with 2 outside sales representatives, marketing and other departments to generate leads and close sales.
  • Boosted lead conversion rates by conducting thorough needs assessments, and identifying opportunities for upselling and cross-selling.
  • Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Machinery Technician

United States Coast Guard
04.1995 - 12.2005
  • Collaborated with engineering team to implement design improvements, reducing wear and tear on machinery.
  • Frequently attended training on various topics dealing with Military ways of life
  • Established clear communication channels between technicians and operators, facilitating smoother workflow during maintenance periods.
  • Trained junior technicians in proper diagnostic procedures, leading to faster issue resolution times.
  • Streamlined parts inventory management for quicker access to necessary components during repair jobs.
  • Documented detailed service logs for each piece of machinery, providing valuable historical data for future maintenance planning purposes.
  • Enhanced machinery performance by conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime in production line by efficiently diagnosing and repairing equipment malfunctions.
  • Mentored junior Coast Guardsmen on Coast Guard policies, procedures, and best practices within the Machinery Technician role.
  • Performed preventive maintenance to promote machine reliability and longevity.
  • Conducted routine maintenance and inspections to identify and address mechanical issues.
  • Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
  • Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.

Education

High School Diploma -

St Bernards Central Catholic High School
Fitchburg
05.1994

No Degree - Diesel Technology

Universal Technical Institute of Massachusetts
Norwood, MA

No Degree -

National Aviation Academy of New England
Bedford, MA

Skills

  • Strategic Thinking and Customer Focus
  • Marketing and Project Management
  • Entrepreneurial and Innovative with a growth mindset
  • Contract Negotiation
  • Strategic Planning, revenue development and lead generation
  • Start-Up Operations and Management
  • Entrepreneurial and Innovative
  • Business and Channel development

Affiliations

  • American Legion

Timeline

Founder and Owner

Nautical Landscape
12.2019 - 07.2024

Diesel Equipment Technician

Cavicchio Greenhouses
04.2018 - 12.2019

Heavy Duty Diesel Mechanic

Peterson Oil Company
10.2016 - 04.2018

National Account Representative

Monster.com
06.2011 - 08.2012

Inside Sales Representative

Thales E-Security
07.2008 - 10.2010

Inside Sales Representative

MRV Communications
02.2007 - 12.2007

Machinery Technician

United States Coast Guard
04.1995 - 12.2005

High School Diploma -

St Bernards Central Catholic High School

No Degree - Diesel Technology

Universal Technical Institute of Massachusetts

No Degree -

National Aviation Academy of New England

Similar Profiles

CREATE PROFILE
Kenneth Stone