Kenneth Stubblefield

• Responsible for managing and/or supporting small to large line of business and/or enterprise funded projects/initiatives impacting multiple areas while consistently applying enterprise change/project management methodologies and internal line of business governance standards
• Consults with line of business management and key business partners to identify, assess, and address operational and other key impacts resulting from projects delivered along with other change
• Subject matter expert for various functions within line of business who routinely works with line of business management and related partners regarding process improvements, risk management, BAU changes, policy impacts, applicable laws/regulations, strategy implementation, business process management, issues (SIAI, CIAI, AIAI), internal audits, external exams, staffing/capacity planning, ad hoc requests, testing
• Maintain 100+ Jira stories, updating through completion
• Experience with Agile and Waterfall methodologies
• Product owner for component of Large Currency Reporting Platform
• Provides feature level definition and process design
• Leads work streams partnering with tech, subject matter experts and Line of Business to define and validate solutions
• Identifies impacts to people, process, and controls.

Team SME for CR Wholesale Lockbox projects associated with E2E processes, procedures, Governance, and compliance

• Created analytic reports from multiple sources of various systems data to support third party vendors, internal department process owners and executives
• Maintained, audited, and monitored Wholesale Lockbox AIC E2E processes and performance improvements
• Key role assisting in new procedural guidelines and policies for Governance Counsel – Business Continuity/Risk and Compliance member
• Assured CR employees were trained and in compliance with bank regulated guidelines against strict deadlines
• Liaison for Wholesale Lockbox and Vendor for centralized printing
• Team SME/Lead reviewing/updating vendor SOW rules and narrative
• Documented procedures and process design/mapping for E2E process for new wholesale lockbox processes
• Analytical testing including regression analysis, cost benefit analysis, forecasting, etc
• Extracted data from warehouse for various processes and published reports
• Retrieved large data to improve processes by using all analytics for problem solving and identifying any defects, maintaining internal databases/business data model design
• Use of various forecasting methodologies (quantity and quality)
• Enhanced reporting methodologies to exceed internal and external partner/client expectations
• Developed clear/accurate dashboard/KPI business reporting structure for daily/month end reporting using MS Excel pivot tables (slicers) / V-Lookup and MS Access
• Solution driven using all available technology
• Strategic business and financial planning
• Monitored accuracy and integrity of analytical reports and any system issues
• Wholesale Lockbox Command Center offsite print SME
• Initiated auto OSP update emails to vendor
• Provided data for PCI DSS testing
• Engaged tech team for systemic resolution for files moving to error queue, which can delay or prevent shipment causing client impact
• SME for PCI compliance project for vendor systems driving business decisions
• Successfully completion of this project included collaboration with IT partners for user access and testing as well as lead for migration/install of vendor data center, assigning/maintaining new JIRA processes and tickets and CIS system
• Teamed with internal and external partners to ensure detailed and SOW accuracy and error escalation processes
• Provided training and guidance to teammates regarding business continuity/disaster recovery plan
• Increased customer confidence by identifying gaps/risks and implementing effective solutions.

• Drove profitability improvements by developing new savings opportunities, encompassing check imaging, planning, pricing, and check clearing optimization and analytics
• Collaborated with business partners, Item Processing, IT support and multiple Financial Institutions to quantify costs and benefits, leading to innovative process improvements and annual saving
• Verified accuracy of invoices from couriers, clearing houses, Financial Institutions and Federal Reserve Bank
• Established procedures and strategies for complex financial liability scenarios that eliminated redundant processes and inefficiencies
• Incorporated risk management skills, managed and effectively mitigated risk by using various analytics tools, creating procedures and process maps for E2E processes and compliance regulations
• Collaborated with internal teams to ensure potential threats to systems are reviewed for prevention and recovery
• Specifically ensuring ongoing operation, before and during execution of disaster recovery
• Maintained net float benefits at 100% by optimizing/ improving pricing/clearing and fee margins - i.e., Cost benefit/trend analysis and ad hoc reporting
• Liaison for Clearing Optimization project, process implementation and budget analysis, providing financial, marketing, billing, system/application testing and other various analytical expertise for internal and external partners
• Performance management support through development of dashboard reporting to assist business in managing their metrics, work with operations on analysis and opportunities
• Provide information and insight into business and support key implementation projects
• Optimized processes by training employees to apply industry best practices and observe all protocols
• Standardized Network Analytics operation by developing and documenting process and procedure manual
• Optimized performance by training and supervising new hire / junior analysts in PPO system and environment.

• Provide analytical prowess to drive cost and fees associated with cash letters
• This included cost benefit analysis and identifying/creating check clearing schemes for savings opportunities Collaborated with business partners and Item Processing Centers to quantify costs and benefits, leading to innovative process improvements
• Verified accuracy of invoices from couriers, clearing houses, and Federal Reserve Bank
• Managed Image Exchange Initiative (IEI) project to facilitate digital imaging and paper check clearing capabilities according to Check 21 Act standards
• Used financial principles to solve moderately complex business problems while performing forecasting, planning, and financial modeling related to income, profitability, liquidity, capital, leverage, asset and liability management or operating expense
• Achieved over $600k of annual savings involving image clearing goal cutting annual planning costs by 50% managing several projects including transportation/imaging checks and IP consolidations
• Minimized interest loss from float and removed costly Federal Reserve Bank cash letters for multiple IP locations by driving continuous improvements to track and manage internal operational float trends.