Kenneth Stuck
Eugene,Oregon
Summary
Service-centric Restaurant Supervisor with 20+ years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards
Overview
24
24
years of professional experience
Work History
Bakery Sales Associate
Fred Meyer
03.2020 - Current
- .
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
Hairstylist
J C Penney
03.2016 - 10.2019
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Restaurant Suoervisor
Jack In The Box
11.1999 - 09.2006
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Hired, trained and mentored staff to meet and exceed high quality standards.
Education
Associate of Arts - General
Lane Community College
Eugene, OR06.2013
Skills
- Food Handling Knowledge
- Safety Awareness
- Product Packaging
- Equipment Safety
- Kitchen Support
- Customer Relations
- Lift up to 50 Pounds
- Staff Management
Timeline
Bakery Sales Associate
Fred Meyer
03.2020 - Current
Hairstylist
J C Penney
03.2016 - 10.2019
Restaurant Suoervisor
Jack In The Box
11.1999 - 09.2006
Associate of Arts - General
Lane Community College
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