Kenneth T. Curtis II
Ypsilanti,MI
Summary
Dedicated and versatile professional with diverse experience in fast food management, warehouse operations, and after-school education. Skilled in coaching, cultivating a safe workplace environment, and fostering a positive work environment. Demonstrates strong transferable skills in leadership, problem-solving, and effective communication, contributing to organizational success and team development. Highly proficient in operational management and efficiency, with proven abilities to adapt and excel in various roles.
Overview
7
7
years of professional experience
Work History
Lead Floater
EMU Bright Futures
12.2019 - Current
- Provide Emotional Support
- Organized extracurricular programs such as clubs or tutoring sessions, promoting student engagement beyond the classroom setting.
- Collaborated with colleagues to develop interdisciplinary lesson plans, connecting subjects for a more cohesive learning experience.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supervised learning activities for K-12 students.
- Supported classroom activities, tutoring, and reviewing work.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Improved parent engagement in school activities by organizing informative meetings, workshops, and conferences addressing various topics of interest.
Warehouse Operations Associate
Dashmart
09.2022 - Current
- Contributed to increased productivity through effective collaboration with team members and supervisors on daily tasks.
- Participated actively in site team meetings, sharing ideas and suggestions for continuous improvement opportunities.
- Optimized space utilization with strategic planning, allowing for improved storage capacity and organization.
- Supported quality control measures by inspecting incoming shipments for damage or discrepancies before accepting them into inventory.
- Increased workplace safety by enforcing proper handling techniques and maintaining a clean, organized environment.
- Maintained accurate inventory records, ensuring stock levels were up-to-date and available for order fulfillment.
- Trained new hires on warehouse procedures, promoting a consistent approach to operations across the team.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Manager
McDonald’s
08.2018 - Current
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Education
Women & Gender Studies, Political Science
Eastern Michigan University
Ypsilanti, MIProgram - General Studies
Washtenaw Community College
Ypsilanti, MI12-2025
High School Diploma -
Ypsilanti Community High School
Ypsilanti, MI05-2019
Skills
- Order picking
- Workplace organization
- Problem-solving
- Self-motivated and disciplined
- Time management
- Multitasking and organization
- Cleaning and organizing
- Sorting and labeling
- Clear communication
- Team collaboration
- Data entry
- Health and safety regulations/training
- Storage organization
- Basic mathematics
- Inventory management
- Order fulfillment
- Deadline adherence
- Willing to learn
- Multitasking
- Reliability
- Critical thinking
- Learning disabilities support
- Group and individual instruction
- Homework assistance
- Peer mentoring
- Parent-teacher communication
- Inclusive teaching
- Project-based learning
- Classroom management
- Study skills development
- Motivational techniques
- Family communication
- Tutoring experience
- Patient
- Emotional support
- CPR and first aid
- Supervising student activities
- Relationship building
- Activity planning
- Classroom organization
- Small group and individual assistance
- Enrichment activities
- Schedule management
Timeline
Warehouse Operations Associate
Dashmart
09.2022 - Current
Lead Floater
EMU Bright Futures
12.2019 - Current
Manager
McDonald’s
08.2018 - Current
Women & Gender Studies, Political Science
Eastern Michigan University
Program - General Studies
Washtenaw Community College
High School Diploma -
Ypsilanti Community High School
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