Kenneth Tobin
PHOENIX,AZ
Summary
Dynamic business owner and former Senior AC Technician at Reading Truck/Arizona Bus Center, skilled in HVAC troubleshooting and relationship building. Enhanced team productivity and increased customer satisfaction through exceptional service. Successfully reduced equipment downtime by 30% via preventative maintenance, maximizing profits and ensuring efficient operations.
Experienced with diagnosing and repairing air conditioning systems to ensure optimal performance. Utilizes advanced troubleshooting techniques and preventive maintenance to minimize downtime. Track record of ensuring customer satisfaction through effective communication and technical expertise.
Overview
24
24
years of professional experience
Work History
Owner
Tobin Mobile Air
05.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
Senior AC Technician
Reading Truck/Arizona Bus Center
11.2022 - 12.2024
- Contributed to business growth by generating repeat customers through high-quality workmanship and excellent communication skills.
- Developed strong relationships with clients by delivering exceptional service and addressing concerns promptly.
- Increased customer satisfaction by efficiently diagnosing and repairing complex AC systems.
- Reduced equipment downtime through regular maintenance and timely repairs of air conditioning units.
- Enhanced team productivity by providing mentorship and training to junior technicians.
- Performed preventative maintenance on commercial AC systems, reducing costly breakdowns and extending equipment lifespan.
- Successfully completed all assigned projects within budget constraints, maximizing profits for the company.
- Troubleshot electrical components within HVAC systems, resolving issues quickly while adhering to safety protocols.
- Collaborated with other technicians to troubleshoot difficult issues, leading to successful resolutions.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Traveled to job sites for both scheduled and emergency appointments.
- Repaired and replaced motors, bearings and belts.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Filled out detailed work orders for each job completed.
- Worked overtime, holidays and weekends to accommodate company needs.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
Senior AC Technician/Manager
Twin Eagle Distributing
04.2002 - 05.2022
- Optimized inventory management by maintaining accurate records of parts and supplies used during servicing jobs.
- Streamlined work processes, resulting in faster turnaround times for AC system repairs and installations.
- Stayed up-to-date on industry advancements through continuing education courses and certifications, enhancing overall expertise.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Repaired and replaced heating and air conditioning systems for commercial customers in heavy equipment industry.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Inspected cooling systems and identified potential problems.
- Performed routine maintenance on heating and cooling systems.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Supervised and instructed assistants.
- Installed supporting components such as fuel lines and wiring to complete systems.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
GED -
Glendale Community College
Glendale, AZ05-2005
Certificate of Technical Studies -
Arizona Automotive Institute
Glendale, AZ05-2001
Skills
- Small business operations
- Relationship building
- Customer relations
- Client service
- HVAC troubleshooting
- Electrical wiring
- Ductwork fabrication
- Control systems
- Refrigeration systems
- HVAC and refrigeration systems
- Diagnostic techniques
Timeline
Senior AC Technician
Reading Truck/Arizona Bus Center
11.2022 - 12.2024
Owner
Tobin Mobile Air
05.2022 - Current
Senior AC Technician/Manager
Twin Eagle Distributing
04.2002 - 05.2022
GED -
Glendale Community College
Certificate of Technical Studies -
Arizona Automotive Institute