Kenneth Tolson
Columbia,SC
Summary
Collaborative leader with 37 years of experience in successfully orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in people focused markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction. Pursuing new professional challenges with a people-oriented company focusing on building and supporting a communities in need.
Overview
72
72
years of professional experience
1
1
Certification
Work History
Ordained Minister
Universal Life Church Ministries
07.2016 - Current
- Officiated ceremonies such as weddings, funeral events, baptisms and nursing home visits.
- Arranged and facilitated Christian counseling sessions for couples and families. Guided families in developing skills and strategies for dealing with familial conflict.
- Provided personal assistance, emotional support and personal care to individuals, couples and families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Offered friendly and efficient service to individuals and families, handled challenging situations with ease.
- Used coordination and planning skills to meet ceremonial needs according to schedule.
Ordained Deacon
Baptist Church
04.1987 - Current
- Led programs such as worship, study, fellowship and service opportunities.
- Oversaw administration and management in Church Communications.
- Worked with stewardship to promote responsible biblical stewardship.
- Provided spiritual care through visitation, counseling and prayer.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Senior Manager
FedEx
Hatfield, MA
12.2005 - 06.2021
- Monitored and controlled inventory, encompassing daily production, workflow and distribution.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Supervised and directed 8 teams across 4 sites to keep projects on track and tasks prioritized.
- Facilitated hiring and onboarding processes.
- Led routine maintenance of equipment with focus on safety, upkeep and proper handling of emergency repairs.
- Administered and managed $1 million yearly budget.
- Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
- Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
Manager
FedEx
Cedar Rapids, IA
04.1996 - 11.2011
- Managed over 50 employees across 4 stations improving operational planning and business frameworks to enhance resource utilization and reduce waste.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Approved regular payroll submissions for employees.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Managed annual capital budget of $80,000.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Business Administration
University of Phoenix
Tempe, AZBusiness Administration And Management
Wayne State University
Detroit, MISkills
- Officiating
- Active Listening
- Public speaking
- Attention to Detail
- Spiritual leadership
- Adept at conflict resolution
- Logistics operations management
- Budget administration
Accomplishments
- Awarded Station of the Year of the Midwest District 2011-2017 based on metrics of People, Service, and Profit results.
- Achieved People Award 1997-2005, 2006-2011, and 2012-2020 based on service, feedback and action from employee perspective.
Certification
- CNP - Certified Notary Public - 2021-Present
- Licensed Minister, Universal Life Church - 2017-Present
Affiliations
- Promise Council, Treasurer 2013- Present
Timeline
Ordained Minister
Universal Life Church Ministries
07.2016 - Current
Senior Manager
FedEx
12.2005 - 06.2021
Manager
FedEx
04.1996 - 11.2011
Ordained Deacon
Baptist Church
04.1987 - Current
Business Administration
University of Phoenix
Business Administration And Management
Wayne State University
- CNP - Certified Notary Public - 2021-Present
- Licensed Minister, Universal Life Church - 2017-Present
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