Kenneth Wallace
Lenexa,KS
Summary
Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
EVS Lead
KU Medical Center Indian Creek
08.2023 - 11.2023
- Maintained detailed records of all cleaning activities for compliance purposes and future reference.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Operated buffers and burnishers to clean and polish floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Mentored new team members, providing guidance on cleaning techniques and safety protocols.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
EVS Technician
Menorah Hospital
02.2023 - 07.2023
- Ensured proper handling and storage of chemicals, minimizing risks associated with hazardous material exposure.
- Supervised supplies in inventory and submitted reorder requests.
- Participated in ongoing training opportunities and professional development initiatives to stay up-to-date with industry trends and advancements in EVS technology.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Continually updated knowledge on best practices for infection prevention within healthcare settings, ensuring adherence to industry guidelines at all times.
- Emptied and decontaminated trash containers to efficiently reduce waste.
Payment Solutions Associate
Alliance Data
12.2014 - 02.2023
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Managed accounts receivable, ensuring timely collection of payments from customers.
- Worked diligently under pressure during peak periods, maintaining a consistent record of excellent performance.
- Entered client details and notes into system for interdepartmental access and review.
- Generated and distributed monthly customer statements.
- Responded to customer inquiries and provided detailed account information.
- Optimized workflows by implementing process improvements that led to enhanced productivity levels.
Recovery Associate
Wells Fargo Financial Services Company
10.2009 - 10.2014
- Demonstrated expertise in asset recovery and negotiation tactics, securing favorable outcomes for clients.
- Maintained accurate files and reports to document collections activity.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Utilized advanced research skills for locating hard-to-find assets, resulting in successful recoveries for clients.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Informed management of trends contributing to delinquent loans.
Education
No Degree - General Business
Contra Costa College
San Pablo, CA06.1977
High School Diploma -
De Anza College
Cupertino, CA06.1977
Skills
- Waste disposal
- Timely Paperwork Completion
- Furniture Moving
- Maintenance
- Customer service-focused
- Employee Training
- Customer Service
- Problem-Solving
Timeline
EVS Lead
KU Medical Center Indian Creek
08.2023 - 11.2023
EVS Technician
Menorah Hospital
02.2023 - 07.2023
Payment Solutions Associate
Alliance Data
12.2014 - 02.2023
Recovery Associate
Wells Fargo Financial Services Company
10.2009 - 10.2014
No Degree - General Business
Contra Costa College
High School Diploma -
De Anza College
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