Kenneth Wallace
Lenexa,KS
Summary
Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
EVS Lead
KU Medical Center Indian Creek
Overland Park, KS
08.2023 - 11.2023
- Maintained detailed records of all cleaning activities for compliance purposes and future reference.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Operated buffers and burnishers to clean and polish floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Mentored new team members, providing guidance on cleaning techniques and safety protocols.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
EVS Technician
Menorah Hospital
Overland Park, KS
02.2023 - 07.2023
- Ensured proper handling and storage of chemicals, minimizing risks associated with hazardous material exposure.
- Supervised supplies in inventory and submitted reorder requests.
- Participated in ongoing training opportunities and professional development initiatives to stay up-to-date with industry trends and advancements in EVS technology.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Continually updated knowledge on best practices for infection prevention within healthcare settings, ensuring adherence to industry guidelines at all times.
- Emptied and decontaminated trash containers to efficiently reduce waste.
Payment Solutions Associate
Alliance Data
Lenexa, KS
12.2014 - 02.2023
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Managed accounts receivable, ensuring timely collection of payments from customers.
- Worked diligently under pressure during peak periods, maintaining a consistent record of excellent performance.
- Entered client details and notes into system for interdepartmental access and review.
- Generated and distributed monthly customer statements.
- Responded to customer inquiries and provided detailed account information.
- Optimized workflows by implementing process improvements that led to enhanced productivity levels.
Recovery Associate
Wells Fargo Financial Services Company
North Kansas City, MO
10.2009 - 10.2014
- Demonstrated expertise in asset recovery and negotiation tactics, securing favorable outcomes for clients.
- Maintained accurate files and reports to document collections activity.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Utilized advanced research skills for locating hard-to-find assets, resulting in successful recoveries for clients.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Informed management of trends contributing to delinquent loans.
Education
No Degree - General Business
Contra Costa College
San Pablo, CA06.1977
High School Diploma -
De Anza College
Cupertino, CA06.1977
Skills
- Waste disposal
- Timely Paperwork Completion
- Furniture Moving
- Maintenance
- Customer service-focused
- Employee Training
- Customer Service
- Problem-Solving
Timeline
EVS Lead
KU Medical Center Indian Creek
08.2023 - 11.2023
EVS Technician
Menorah Hospital
02.2023 - 07.2023
Payment Solutions Associate
Alliance Data
12.2014 - 02.2023
Recovery Associate
Wells Fargo Financial Services Company
10.2009 - 10.2014
No Degree - General Business
Contra Costa College
High School Diploma -
De Anza College