Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Wallace

Palmdale,CA

Summary

A highly motivated Office Assistant with 3 years of experience providing efficient clerical support to employers. Possessing strong organizational skills and a proven ability to multitask, I have successfully completed a variety of physical labor tasks, as well as answered telephones and directed calls. I am committed to delivering excellent customer service and am confident in my ability to contribute to any organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Office Administrative Assistant

Google
02.2020 - 10.2022
  • Coordinated travel arrangements for executives while adhering to budgetary guidelines and preferences.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Set up conference rooms, technology, and materials to facilitate meetings.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Office Assistant Worker

Apple
09.2018 - 10.2020
  • Completed assigned tasks on schedule.
  • Freed up staff to focus on advanced work by answering basic telephone calls, emails and letter inquiries.
  • Answered inbound phone calls to assist customers with service issues.
  • Coordinated and scheduled meetings and appointments.
  • Coordinated office events that promoted team cohesion and boosted overall morale among employees.
  • Monitored and tracked budgets and expenses.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Sales and Marketing Representative

Samsung Electronics
02.2016 - 11.2019
  • Negotiated prices, terms of sales and service agreements.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Developed customized sales presentations for key clients, resulting in increased business partnerships.
  • Stayed current on company offerings and industry trends.
  • Communicated relevant information to internal and external stakeholders.

Education

Associate of Arts -

College of The Canyons
Valencia, CA
07.2020

Skills

  • Basic computer skills
  • Valid Driver`s License
  • Multi-Line Phone Systems
  • Task Prioritization
  • Appointment Coordination
  • Continuous Improvement

Timeline

Office Administrative Assistant

Google
02.2020 - 10.2022

Office Assistant Worker

Apple
09.2018 - 10.2020

Sales and Marketing Representative

Samsung Electronics
02.2016 - 11.2019

Associate of Arts -

College of The Canyons

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Kenneth Wallace