Innovative culinary professional with experience in numerous cuisines and restaurant concepts. Possesses an insatiable appetite for constant improvement in all aspects of business. Career accomplishments include, consecutive successful sales building Limited Time Offers, new menu additions to national core menus; leading, training and mentoring professional culinary teams in culinary arts and restaurant management. Excel at building and leading top performing teams. Over 75 NRO's and Brand Rollouts. Equipped with a passion for exceptional guest experiences. I offer any organization a modern, relevant, and grounded viewpoint to the Hospitality and Food Service industry.
Overview
17
17
years of professional experience
1
1
Certification
Work History
REGIONAL CULINARY DIRECTOR/CULINARY FIELD OPERATIONS
RED LOBSTER
07.2023 - Current
Regional Culinary Director for Arizona / New Mexico / Nevada / Texas / 36 Red Lobster Locations
Responsible for Monthly QSC Audits, Ecosure Audit Compliance, Market tours conducting Site Audits
Conducted Bi-Weekly Regional Culinary Teams Meetings, focus on building a Culinary culture, reducing waste, improving Cost of Goods, Food Safety, Food Quality and Clean cooking environments
Improved Regions Cost of Goods by 1.2%, BBI Food Quality ratings Improved .5%, Overall Ratings improved by .8%
Coached, Developed and Trained Culinary Managers
Managed $135MM annual Sales
Supported quarterly promotional menu events
Role of Culinary Standard Bearer, supporting and assisting District Operations Leaders.
CULINARY OPERATIONS TRAINING MANAGER
REEF NEIGHBORHOOD KITCHENS
05.2021 - 07.2023
Regional Culinary Training Manager responsible for Phoenix, Los Angeles, Portland & Denver Markets
Focus on Implementing, training, and rollouts of Ghost brand portfolio, expansion, enterprise, virtual, internal brands and NKO's
Go Live support
Organize and execute the brand rollouts and training sessions
Facilitates all operational market training
Responsible for the full menu training of the Production Kitchen staff and Execution Kitchen Staff
Subject matter expert
Market Lead for Cascade training of Certified Market Trainers and Skills Validations.
CORPORATE CHEF / DIRECTOR OF CULINARY
HARKINS THEATERS
10.2015 - 10.2020
Innovative sales building menu development in partnership with key stakeholders, include the addition of a fresh angus burger program, fried chicken sandwich, small plates and made to order Flatbreads to theater concession menus
Sales increase of $5M annually
Managed annual sales of $125MM
Elevated concession sales by improving offerings with high quality ingredients and elevated menu items
Partnered with Supply Chain for vendor relationships, sales analysis, trend identification and cutting-edge new products and equipment solutions
Conducted new menu rollouts and provided cross-functional leadership, support and training to the Theater Operations team, Marketing, Supply Chain and Sales departments
Enriched overall concessions experience through menu strategy, operational standards & systems implementation and building relationships with operations teams
Culinary / Food Safety and Sanitation standard bearer
Proven problem solver
Partnered with culinary consultants to develop menus for new concepts - Harkins Family Entertainment Centers (Backlot) and Harkins Dine-In Theaters through strong vendor relationships nurtured throughout my career
Worked jointly with Architectural / Construction teams designing the Test Kitchen, FEC Kitchen, Dine-In Theater Kitchen and New Harkins Theater Prototype Kitchen including all kitchen equipment
Designed concession stand remodels for Expanded Menu Platforms
Gatekeeper of the nutritional/allergen data for all menu offerings and retail products with Genesis Nutritional Software
Provided technical expertise at commercial photography sessions
Developed flavors for Harkins Retail Brand Popcorn and Premium Popcorn programs
Possess a rich knowledge of manufacturing procedures and food industry protocols.
CORPORATE CULINARY MANAGER / RESEARCH & DEVELOPMENT
P. F. CHANG'S CHINA BISTRO / PEI WEI ASIAN DINER
02.2007 - 12.2012
Conducted culinary training sessions, market operations evaluations and Conceptualized culinary initiatives of multiple prototypes for both brands that delivered on concept, strategy, operational feasibility, and cost parameters, while maintaining brand quality, consistent execution, and crave-able flavors
Facilitated project management of pipeline development and culinary prototype tests to market
Provided cross-functional leadership and support to Hospitality/Culinary Training, Marketing, Supply Chain and Finance departments
Provided technical expertise at commercial photography sessions
Developed improvements to culinary operational procedures, strengthened core menu by improving flavors and implementing gold standard formulas
Improved accuracy of the nutritional/allergen data for fast casual concept
Created a culture of creativity, informed learning, and innovation
Teamed with senior leadership and held Brainstorming Ideation and performed culinary tastings on a per project basis with key stakeholders
Instrumental in improving the standardization of recipes, kitchen operations and current product inventory through joint departmental sponsored projects
Developed strong vendor supported regional chefs with national menu rollouts, new product tests and Limited Time Offer training sessions
Role of culinary standard bearer
Worked jointly with Supply Chain Management testing and implementing new product inventory.
Education
Associates Applied Sciences/Culinary Arts -
Schenectady County Community College
Culinary Institute of America - Napa Valley - 4 years -
WORLD OF FLAVORS CONFERENCE
Skills
MULTI UNIT / BRAND LAUNCHES / SERVANT LEADER / PROBLEM SOLVER / SERVSAFE PROCTOR / PRODUCT LAUNCHES / FOOD SAFETY / OPERATIONS EXCELLENCE / FAST CASUAL / UPSCALE CASUAL / QUICK SERVE / FINE DINING / CULINARY TRAINER / BUDGET MANAGEMENT / VENDOR RELATIONS / MENU ENGINEERING / MENU STRATEGY / CONCEPT DEVELOPMENT / RELATIONSHIP BUILDER