Kenneth Whiteman
Customer service representative specialist
San Bernardino,CA
Summary
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Skilled Maintenance Custodian with experience in maintaining cleanliness, safety and functionality of large facilities. Strengths include knowledge of cleaning techniques, minor repair work, and preventive maintenance procedures. Known for making meaningful contributions to workplace efficiency by ensuring spaces are kept in optimal condition. Demonstrated ability to handle heavy equipment and machinery necessary for comprehensive facility upkeep.
Overview
19
19
years of professional experience
10
10
Customer service
10
10
Skilled and unskilled labor
5
5
Forklift operating
1
1
Management CBLs
Work History
Maintenance Custodian Rank 1
San Bernardino County Unified School District
San Bernardino, CA
01.2014 - 01.2018
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Kept business entrances clean, tidy and professional in appearance.
- Customer service with parents and children accommodating staff as needed.
- Building repairs light fixtures changing light bulbs repairing desks building assembling repairing electronics appliances etc
- Being able to operate power tools hand tools etc
- skilled and unskilled labor
- Working efficiently while keeping safety my number one priority for myself and everyone else
Journeyman Concrete Finisher
California industries construction Incorporated sp
Riverside, California
01.1999 - 12.2017
- Shoveled materials such as dirt, gravel, and asphalt.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
- Set wood and other forming materials to prepare for concrete pours.
- Demolished and repaired old concrete surfaces.
- Completed physically demanding tasks such as lifting up to [Number] pounds to move job materials.
- Wore correct clothing and protective equipment for jobs.
- Created specific finishes on poured concrete.
- Measured precise amounts of concrete and verified levelness to improve quality of finished product.
- Routinely lifted and moved items weighing up to [Number] pounds.
- Mixed, spread, and patched concrete to specifications.
- Operated equipment such as forklifts safely to efficiently complete site work.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Applied concrete fabrication techniques to achieve desired project specifications, quality, and code standards.
- Monitored inventory of key tools and materials used at each project site to provide consistent availability.
- Inspected concrete structures for complete fills, defects, or damage.
- Observed manufacturer's safety procedures and corporate standards for pouring and finishing.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Adhered to safety and reporting procedures.
- Repaired damaged items using different chemicals and tools.
- Mixed cement for standard, volumetric, or pervious concrete.
- Prepared and placed concrete to create sidewalks, driveways, or patios.
- Handled repairs on concrete finishing equipment, keeping tools operational.
- Applied contraction, construction, or isolation joints in appropriate areas and situations.
- Applied sealers or waterproofing to concrete as required by project.
- Troweled and finished concrete to create textured or decorative surfaces.
- Measured and marked areas for deploying concrete.
- Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
- Cut, chipped, or sawed concrete to create desired shapes.
- Estimated materials and labor costs for concrete projects to manage project budgets.
- Installed forms for shaping, insulating, or creating decorative effects in concrete.
Department Manager Consumables
Walmart
Highland, California
01.2012 - 01.2014
- Led team meetings to communicate targets, share updates, and gather feedback.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Implemented customer service standards, ensuring high levels of customer satisfaction.
- Make sure my department's associates were working in a safe and smart environment
- Maintaining merchandise keeping the shelves fully loaded so the customer came happy leaves happy
- Over 100 hours training CBLs customer service workplace friendliness customer care
- Communication skills with all demographs
- Keeping a good attitude and leading my team efficiently and appropriately
- Dealing with emails communicating with other local Walmarts
- Tasking associates on a daily basis for individual tasks emailing verbal written
- Communicating via radio with proper radio etiquette by phone proper phone etiquette respectfully
Warehouse Forklift Operator
General Mills
Mira Loma, CA
12.2010 - 01.2013
- Managed stock rotation ensuring that older stock is used first.
- Followed safe practices to mix and apply chemicals.
- Operated power material handling equipment to accurately select and palletize loads.
- Load and unload truck trailers meeting quotas day weekly and month
- Driving sit down stand-ups cherry picker Pettibone walk behind right on electric pellet jack regular pallet jack clamp forklift slip sheet forklift etc.
- Maintaining a safe work environment while continuing to be efficient at my duties
Education
General Studies
Sierra High School
San Bernardino, CA08-2003
Skills
- Safety procedures
- Plumbing repairs
- Waste disposal
- Pressure washing
- Lighting maintenance
- Tile maintenance
- Hand tools proficiency
- Graffiti removal
- Snow removal
- Pool maintenance
- Electrical repairs
- Energy conservation
- Window cleaning
- Cleaning techniques
- Painting techniques
- Building inspections
- Carpet cleaning
- Power tools operation
- Pest control
- Vehicle maintenance
- Product packing
- Defect monitoring
- Batch production
- Manufacturing support
- Mechanical aptitude
- Assembly procedures
- Equipment calibration
- Team collaboration
- Machine setups
- Lockout and tagout procedures
- Product assembly
- Product packaging
- Temperature restricted production
- Machine operation
- Quality assurance standards
- Forklift certification
- Safety management
- Product inspection
- Cross-training
- Waste reduction
- Documentation
- Assembly protocols
- OSHA compliance
- Quality inspection
- RFID tools
- Tolerances measurement
- Machinery operation
- Heavy lifting
- Hand tool proficiency
- Micro assembly
- Shipment preparation
- Complex Problem-solving
- Precision measurement
- Documentation expertise
- Equipment troubleshooting
- Packing and shipping
- Quality inspections
- Fabrication
- Production scheduling
- Loading and unloading protocols
- GMP compliance
- Deadline compliance
- Equipment operation
- Materials handling
- Electrical safety
- Hazardous material handling
- Shipping coordination
- Department reset
- Positive and professional
- Promotional events
- Email marketing
- Customer engagement
- Product demonstrations
- Display building
- Customer needs assessment
- Retail store operations
- Friendly and outgoing
- Brand representation
- Teamwork
- Point of sale operation
- Inventory audits
- FLUENT IN [LANGUAGE]
- Rapport development
- Product knowledge
- Order processing
- Product recommendations
- Conflict resolution
- Time management
- Customer follow-up
- Barcode scanning
- Professional appearance
- Dispute mediation
- Sales goal achievement
- Cash drawer balancing
- Verbal and written communication
- Sell souvenirs
- Retail merchandising expertise
- Point of sale systems
- Suggestive selling
- Customer assistance
- Loyalty promotion
- Sales goals attainment
- POS system operation
- Transaction processing
- Event coordination
- Shelf stocking
- Customer service
- Money handling
- Backroom organization
- Store maintenance
- Flexible schedule
- Sales trends
- Sales expertise
- Store opening and closing
- Truck unloading
- Independent judgement
- Product merchandising
- Policy and procedure adherence
- Merchandise display
- Upselling and cross selling
- Teamwork and collaboration
- Relationship building
- Trend awareness
- Cash register operation
- Stocking and receiving
- Team-oriented and dependable
- Traffic routing
- Landscaping
- Safety procedures
- Manual dexterity
- Materials loading
- Framing
- Attention to detail
- Concrete finishing
- Construction trade expertise
- Worksite preparation
- Quality control
- Power tool operation
- Material transport
- Work planning and scheduling
- Window installation
- Scaffold erection
- Electrical installation
- Tile setting
- Carpentry
- Blueprint reading
- Physical stamina
- Flooring installation
- Drywall hanging
- Roofing installation
- Scaffolding setup
- Multitasking and organization
- Worksite safety
- Asphalt paving
- Worksite organization
- Construction safety
- Site preparation
- Cabinet installation
- Concrete laying
- Truck loading
- Safety procedures
- Construction layout
- Installation coordination
- Basic carpentry
- Masonry work
- Safety and compliance
- Equipment maintenance
- Blueprint interpretation
- Surveying
- Traffic direction
Timeline
Maintenance Custodian Rank 1
San Bernardino County Unified School District
01.2014 - 01.2018
Department Manager Consumables
Walmart
01.2012 - 01.2014
Warehouse Forklift Operator
General Mills
12.2010 - 01.2013
Journeyman Concrete Finisher
California industries construction Incorporated sp
01.1999 - 12.2017
General Studies
Sierra High School
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