Summary
Overview
Work History
Education
Skills
Certification
Church Treasurer
Timeline
SeniorSoftwareEngineer

Kenneth W. Hoffmaster

Fairview Heights,IL

Summary

Results-driven Quality Assurance Tester with 15+ years of experience specializing in automation tools like SmartBear TestComplete, Unified Functional Testing (UFT), and Data Dog. Proven expertise in ensuring software reliability and performance by conducting quality assurance and automated testing, including software test case development and execution, implementation of test plans, and bug tracking.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Quality Assurance Tester / Test Engineer

GSA IAE Modernization / Saddlebred
Washington, D.C.
07.2021 - 03.2025
  • Perform software manual and automated of API and Web pages as part of modernization efforts
  • Participate in Agile meetings such as daily standup, sprint planning and Testcase review meeting
  • Perform API and Browser testing using Postman and Data Dog
  • Develop Testing scenarios and create test data
  • Create defecates in Jira
  • Perform manual 508 Compliance checks using JAWS, AMP, ANDI, and WAVE Chrome extension
  • Became a SME for Postman API program, setting up detailed test scripts/suites; also set up batch automation process

Software Applications Specialist I – Contractor thru Motion Recruitment

Fluor Federal Govt’ Group
Greenville, USA
10.2020 - 04.2021
  • Set-up automation testing using SmartBear TestComplete; JavaScript language
  • Worked with development and product management to ensure QA processes are implemented and followed
  • Develop automated scripts for specific applications
  • Records user interactions to create automated scripts
  • Develop test plans/test cases/test data as part of a comprehensive strategy to improve and maintain product quality
  • Develop automated test reporting and provide updates to relevant teams
  • Created 25 in-depth tests covering UI and desktop programs; Excel file to capture all Pass/Fail test results
  • Provided automation training to manual testers to convert UAT tests to Staging/Production

Function Analyst III

Agile Defense
O’Fallon, USA
05.2019 - 06.2020
  • Automated tests via SmartBear TestComplete using JavaScript as preferred script language
  • Development of test plans/test scripts for full functional coverage of design/user story provided by product mgmt
  • Used internal/stand-alone testing environment; passed all found defects to manual testers for validation; retested after fix and release
  • Created 500+ automated tests for 19 applications in Global Decision Support System on AISS III project (Scott AFB)
  • Created detailed Excel spreadsheet to track all tests
  • Calculate Pass/Fail percentages for smoke/regression tests

Test Engineering Specialist

Accenture
Atlanta, USA
09.2018 - 05.2019
  • Coordinated daily with Off-shore QA test team
  • Performed QA tasks to review and validate components of page for web browsers
  • Review/understand test requirements, processes workflow, and reports test results in JIRA defect management tool
  • Manage, track, and monitor defects; helps implement process improvements to minimize defects
  • Created, Executed Test Cases, and logged defects in HP-ALM (later transitioned to JIRA to perform same)
  • Tested/Validated telecom functionality using ICOMS / BroadSoft / Sauce Labs

Accenture Consultant

Anthem
Atlanta, USA
02.2018 - 08.2018
  • Defect management for Provider Finder related pages on all live Anthem/BCBS websites
  • Review/manage test requirements, understand and process workflows, report test results in JIRA
  • Write Test Cases, upload to JIRA, and execute manual test cases via JIRA
  • Key tools used: Unix, Attachmate Reflections, SQL Server, DB2, SoapUI

Accenture Consultant

BCBS of Tennessee
Chattanooga, USA
10.2016 - 02.2018
  • Automation testing of API/RESTful services, and webpages using HP-UFT
  • Helped build robust framework for BCBS TN automation of Availity UI webpages using HP-UFT
  • Managed framework enhancements/workloads within sprints for services and provider portal teams, and built out automation team support for UI automation
  • Key tools used: SoapUI, IBM Data Studio, Microsoft SQL Server, HP-ALM / HP-UFT, Selenium

Accenture Consultant

Linq3
Atlanta, USA
07.2015 - 10.2016
  • Tested Play At The Pump (PATP) and ATM lottery technologies
  • Performed SIT, UAT, E2E Testing with all gaming partners (IGT, SGI, Intralot) based on state/jurisdiction
  • Validated all Linq3 lottery processes and transactions are compliant with all industry standards and regulators
  • Key tools used: VersionOne, Mantis - Bug Tracker, Box - Document Repository, Confluence - Wiki, VMware

Functional Systems Analyst

The Centech Group
Maxwell AFB/Gunter Annex, USA
11.2007 - 03.2015
  • Designed Automation Framework using QTP, with Hybrid approach, to deliver Legacy to Java transition for Enterprise Solutions-Supply database
  • Developed from scratch automated test plans in QTP/UFT to perform all aspects of test verification, including functional, structural, regression and system testing
  • QTP/UFT Functional Library & Object Repository development skills
  • Install and configure QTP/UFT/ALM, and all required patches in our test environments
  • Created VB Scripts to facilitate batch processing of automated test’s via QTP/UFT; created Excel spreadsheet based on results with detailed information for weekly production meetings
  • Created VB Scripts to read Excel spreadsheet created from HP QTP/UFT batch process; uploads results to ALM
  • Set up & maintained Intermec / Motorola Hand Held Terminals (HHT’s), and Zebra/Intermec printers with physical and Bluetooth connections
  • Install & test Air Force Standardized Desktop/Server Configurations to ensure World-Wide ready; reduced costs / application compatibility issues; provided more application/system security

Funtional Systems Analyst

USAF
09.1987 - 01.2008
  • Supervised team of 4 airmen and 1 civilan as Non-Commissioned Officer in charge of our Supply/Logistics Computer Operations
  • Ensured all Supply transactions and reports were processed (Daily, Weekly, Monthly, Quarterly, Semi-Annual, Annual)
  • Ensured all identified defects were properly logged with thorough details, and once fixed, was retested, documented, and closed
  • Automated Data Processing Equipment (ADPE) custodian worth over $100 miilion; conducted thorough inventories of all Supply assets responsible for, and coordinated transfers between internal accounts and other units and/or installations, ensuring all documentation completed and filed

Education

Bachelor of Science - Computer Information Systems (CIS)

Grantham University
Lenexa, KS
01.2015

Bachelor of Science - Heath Systems Management (HSM)

Grantham University
Lenexa, KS
10.2012

Associate of Science - Computer Science (AS)

Community College of the Air Force
Maxwell AFB-Gunter Annex, AL
10.2003

Skills

  • Automation Tools (SmartBear TestComplete & HP-UFT)
  • Java Script
  • JAWS (Job Access With Speech)
  • AMP (Accessibility Mgmt Platform)
  • JIRA
  • VersionOne
  • Security Solutions
  • Testing for Agile/Waterfall
  • Quality Assurance Tools
  • Datadog – API/Browser testing
  • SIT
  • UAT
  • E2E
  • SOA Testing
  • Technical Support
  • Diagnostic/Troubleshoot skills
  • Test Manage / Plan / Execution
  • SQL – all varieties
  • Postman API Platform

Certification

ICAgile Certified Professional, 06/10/21

Church Treasurer

  • Dedicated Church Treasurer with a 2 years of experience managing our church finances.
  • Maintain clear, accurate, and detailed records with supporting documentation of all church receipts and expenditures.
  • Assist in the preparation of the Annual Budget by providing necessary information.
  • Supervise the collection of offerings each Sunday.
  • Oversee church financial records, ensuring compliance with board policies and proper management of financial assets.
  • Ensure timely payment of accounts payable.
  • Provide general financial information and support as needed

Timeline

Quality Assurance Tester / Test Engineer

GSA IAE Modernization / Saddlebred
07.2021 - 03.2025

Software Applications Specialist I – Contractor thru Motion Recruitment

Fluor Federal Govt’ Group
10.2020 - 04.2021

Function Analyst III

Agile Defense
05.2019 - 06.2020

Test Engineering Specialist

Accenture
09.2018 - 05.2019

Accenture Consultant

Anthem
02.2018 - 08.2018

Accenture Consultant

BCBS of Tennessee
10.2016 - 02.2018

Accenture Consultant

Linq3
07.2015 - 10.2016

Functional Systems Analyst

The Centech Group
11.2007 - 03.2015

Funtional Systems Analyst

USAF
09.1987 - 01.2008

Bachelor of Science - Computer Information Systems (CIS)

Grantham University

Bachelor of Science - Heath Systems Management (HSM)

Grantham University

Associate of Science - Computer Science (AS)

Community College of the Air Force
Kenneth W. Hoffmaster