Summary
Overview
Work History
Education
Skills
Otherexperience
References
Certification
Board member of the Michigan Sting Hockey Club
Timeline
Generic

Kenneth Wilkins Jr.

Washington Twp.,MI

Summary

My objective is to be hired by RCS , allowing me to add to my skill set. I bring to any position 20+ years of management and inventory experience in the supply and distribution business, as well as 15 years as a managing partner in a tree service. I believe my leadership skills from my past jobs would be an asset to the company. I am a self starter that thrives in a team environment as a leader or a follower. While at AmeriSource I developed and retained the strongest workforce in the company. I take great pride in my professionalism and ability to succeed in my position.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Warehouse Manager/Delivery Driver

North American Industrial Supply.
09.2020 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
  • Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
  • Improved safety records, conducting thorough risk assessments and implementing stringent safety protocols.
  • Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.

Certified Home Inspector

En-vision Property Inspectors
03.2020 - 09.2020
  • Assisted real estate agents in closing deals quickly with timely and accurate home inspection services.
  • Enhanced client satisfaction by conducting thorough home inspections and providing comprehensive reports.
  • Maintained a high level of professionalism with clients, addressing concerns and answering questions regarding inspection findings.
  • Developed strong relationships with local contractors for efficient referral processes when repair needs were identified during inspections.
  • Gained trust among clients by consistently delivering unbiased, objective assessments of property conditions.
  • Increased overall efficiency of inspections by staying organized with essential paperwork, documentation, and equipment needed for each job.
  • Provided excellent customer service, promptly responding to inquiries and scheduling appointments at convenient times for clients.
  • Demonstrated meticulous attention to detail during inspections by closely examining all accessible areas of homes, including attics, crawlspaces, and basements.
  • Collaborated effectively with other home inspectors to share insights and develop improved methodologies for better client outcomes.
  • Reduced the risk of costly future repairs for clients by identifying issues early during the home inspection process.
  • Adhered to all industry standards and guidelines while performing inspections to ensure consistent quality across all projects.
  • Streamlined the inspection process, utilizing advanced technology tools for increased efficiency.
  • Informed homeowners about proper maintenance techniques to prolong the life of their homes'' systems and components.
  • Educated clients on the importance of regular home maintenance and provided resources to assist in maintaining a safe living environment.

Operations Manager

Atwater Brewery
09.2019 - 02.2020
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Increased profit by streamlining operations.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Analyzed and reported on key performance metrics to senior management.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Operations Manager

AmeriSource Industrial Supply
01.2003 - 09.2019
  • Manage, hire, review and train more than 15 employees consisting of both warehouse and driver positions
  • In addition to my responsibilities at my Detroit branch, I have also had 2 regional (Memphis, Nashville TN) warehouse managers under my supervision
  • Management of 1.4 million dollars of inventory
  • Responsible for performing inventory cycle counts, as well as root cause analysis to determine the cause of any inventory variances
  • Developed day to day procedures, as well as workflow for all inbound and outbound inventory
  • These procedures helped my team achieve an inventory accuracy percentage above 99% (this number was below 65% when I started with the company)
  • Planning and management of a 1.6 million dollar expense budget
  • Consistently at or below expense budget annually. This was achieved by controlling expenses, labor, and implementing process improvements.
  • Responsible for all aspects of the day to day operations to ensure the accurate receipt and delivery of all products
  • As a result of testing, my rating fir Word and Excel skills has been labeled as proficient
  • As the driver supervisor I would work directly with the customer and/or salesperson to solve service issues or special delivery requirements to ensure the highest level of customer satisfaction.
  • As needed I would deal with our suppliers to schedule deliveries or resolve product issues
  • Schedule daily outbound shipments with various 3PL companies or brokers
  • I would deal with the carriers to expedite shipments either inbound or direct to the customer as needed to fulfill the orders
  • I am responsible for utilizing our WMS (DDI Inform) to schedule and perform cycle counts on our entire inventory
  • The previous would include the product selection, counting of product, data entry, and review of a variance report to establish the need for a re-count or quality audit
  • In addition to the above , I also track and report the results.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Journeyman Trimmer/Partner

Skyline Tree Service
03.1990 - 06.2005
  • Responsible for all aspects of the daily business operations
  • Provided estimates for potential customers
  • Scheduled jobs
  • Performed all work necessary to complete each job to the customers satisfaction
  • Removal or trimming of trees, shrubs and stumps
  • Operate and maintain all equipment used in the business.

Sous’ Chef

Cheers on the Channel
01.1989 - 07.1990
  • Responsible for all kitchen operations, including but not limited to the following: Menu planning
  • Ordering of all food and kitchen supplies
  • Preparation of and expediting of all meals
  • Supervision and scheduling of employees.

Education

Studied IDEAS CAD Program -

Macomb Community College
Macomb County, MI

Skills

Shipping and receiving

Forklift Operations

Warehouse Operations

Inventory and Stocking

Inventory Management

Delegating Work

Hiring and Training

Loading and unloading

Problem-Solving

Order picking and processing

Employee Safety

Staff Supervision

Order Fulfillment

Staff Management

Warehouse layout optimization

Logistics

Otherexperience

  • Basic computer skills.
  • Completed Basic, and Intermediate Microsoft Excel courses.
  • Basic skills in Microsoft Word, and Outlook.
  • Worked in DDI Inform WMS software for the past 5 years.
  • Other skills.
  • Chauffeur's license. Experience driving non-CDL delivery and dump truck with trailer.
  • Mechanically inclined.
  • Operated various lift trucks consisting of stand-up, sit down, and pickers.
  • Operated 55’ bucket truck, wood chipper, and chainsaws.

References

References are available upon request.

Certification

  • [State] Driver's License
  • Forklift Certification

Board member of the Michigan Sting Hockey Club

I have been a member of the Michigan Sting Hockey Club for over 15 years now.  We are an elite Senior Men's hockey club, and as a member I have offered my time as a volunteer as well as accepting a board seat to help the organization grow and improve. 

Timeline

Warehouse Manager/Delivery Driver

North American Industrial Supply.
09.2020 - Current

Certified Home Inspector

En-vision Property Inspectors
03.2020 - 09.2020

Operations Manager

Atwater Brewery
09.2019 - 02.2020

Operations Manager

AmeriSource Industrial Supply
01.2003 - 09.2019

Journeyman Trimmer/Partner

Skyline Tree Service
03.1990 - 06.2005

Sous’ Chef

Cheers on the Channel
01.1989 - 07.1990

Studied IDEAS CAD Program -

Macomb Community College

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Kenneth Wilkins Jr.