Kenneth Williams
Chattahoochee
Summary
Dynamic professional with extensive experience at CINTAS, excelling in route planning and customer service. Proven ability to enhance delivery efficiency while ensuring safety compliance. Recognized for effective time management and problem-solving skills, consistently achieving performance goals and maintaining high standards of service. Committed to fostering teamwork and collaboration in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Route Driver
CINTAS, Professional Uniform and Facility Services
Marianna
04.2015 - 04.2025
- Performed pre-trip inspections on assigned vehicle according to company policy.
- Adhered strictly to safety requirements while operating a commercial vehicle.
- Maintained professional appearance and attitude at all times while representing the company.
- Provided excellent customer service by addressing any issues or concerns promptly.
- Delivered goods to customers in a timely and accurate manner.
- Ensured all deliveries were properly documented and signed for.
- Maintained detailed logs of daily route activities, including stops, pickups, and drop-offs.
- Followed DOT regulations when driving commercial motor vehicles.
- Verified accuracy of invoices against delivery receipts.
- Assisted in the loading dock with organizing and preparing products for daily deliveries.
- Provided excellent customer service, addressing concerns and answering questions at delivery points.
- Maintained accurate delivery records, including times, mileage, and customer signatures.
- Assisted in training new route drivers, sharing knowledge and techniques for efficient deliveries.
- Managed time effectively to meet or exceed daily delivery quotas and performance goals.
- Maintained a clean and organized vehicle to uphold company image and ensure product integrity.
Mailroom Supervisor
Fish & Wildlife Conservation Commission
Tallahassee
08.1998 - 04.2015
- Analyzed data collected from various sources such as surveys or reports to identify areas needing improvement.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Assigned duties to mailroom staff members according to their abilities and skillsets.
- Performed daily checks of equipment such as printers, copiers, scanners, postage machines, ensuring they are functioning properly.
- Maintained accurate records of all mail and parcels received or dispatched from the facility.
- Processed outgoing mail using appropriate postage meters or other methods per postal regulations.
- Monitored and tracked incoming and outgoing packages and shipments, ensuring timely delivery of items.
- Trained staff on proper use of mailing systems including software programs used for tracking purposes.
- Developed procedures for sorting, distributing, delivering, and collecting mail throughout the organization.
- Coordinated and supervised mailroom staff, ensuring that all tasks were completed efficiently.
- Collaborated with vendors to obtain competitive prices on supplies needed for day-to-day operations.
- Resolved customer complaints related to mail services in a professional manner.
Education
High School Diploma -
Malone High School
Malone, FL06-1992
Skills
- Route planning
- Pre-trip inspection
- Delivery documentation
- Customer service
- Safety compliance
- Time management
- Problem solving
- Shipping and packaging
- Delivery management
- Communication skills
- Teamwork and collaboration
- Self motivated
Timeline
Route Driver
CINTAS, Professional Uniform and Facility Services
04.2015 - 04.2025
Mailroom Supervisor
Fish & Wildlife Conservation Commission
08.1998 - 04.2015
High School Diploma -
Malone High School
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