Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Kealan Wills

Lyles,TN

Summary

Dynamic professional with extensive experience at Kroger, excelling in customer service and cash register operation. Proven ability to enhance team collaboration and ensure food safety standards. Recognized for effectively training staff and improving operational processes, consistently delivering exceptional service and maintaining a positive shopping environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Courtesy Clerk/Cashier/Meat Department Clerk

Kroger
Dickson, TN
03.2024 - Current
  • Provided excellent customer service by answering questions and addressing concerns.
  • Assisted customers with product selection and answered questions about store policies.
  • Greeted customers in a friendly and professional manner.
  • Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
  • Operated a cash register to process payments from customers.
  • Followed proper food safety procedures when stocking refrigerated items.
  • Carried out special orders requested by customers promptly and efficiently.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Promptly responded to customer requests or complaints in an appropriate manner.

Cook Trainer

Zaxbys
Dickson, TN
09.2021 - 11.2022
  • Demonstrated proper knife handling techniques, food preparation, presentation, cooking methods, safety measures and sanitation standards.
  • Instructed cooks on how to properly use kitchen equipment such as ovens, grills, fryers, steamers .
  • Assisted in developing and implementing new training programs for cooks.
  • Ensured that all health regulations were adhered to in accordance with local laws and ordinances.
  • Recommended improvements to existing cooking processes or procedures.
  • Monitored the cleanliness of working areas throughout shifts and ensured that sanitary conditions were maintained at all times.
  • Provided feedback on performance of cooks during their shifts.

Education

High School Diploma -

East Hickman High School
Lyles, TN
05-2023

Skills

  • Customer service
  • Cash register operation
  • Food safety
  • Product knowledge
  • Supply restocking
  • Team collaboration

Affiliations

  • i play competitive valorant and counter strike
  • I play basketball

Accomplishments

  • I've been using desktop for lots of years and comfortable troubleshooting (hardware&software)
  • I've fixed and exchanges a plethora of hardware to fix school chromebooks

Certification

  • ServSafe Manager certified

Timeline

Courtesy Clerk/Cashier/Meat Department Clerk

Kroger
03.2024 - Current

Cook Trainer

Zaxbys
09.2021 - 11.2022

High School Diploma -

East Hickman High School

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