Kenneth Woller

• Safely navigate between stops while guarding substantial quantities of of liabilities.

• As a Customer Engagement Representative I was responsible to calculate total costs for service, delivery, and production to provide customer with an accurate quote as well as process orders and support outside sales representitives.
• Areas of focus: US military and OEM government accounts, military exports to Israel, Japan, and Italy.
• Aerospace and Robotics
• Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
• Cultivated and strengthened customer relationships to drive revenue growth.

Establish and adjust work procedures to meet production schedules.
Coordinate and develop new product design in collaboration with engineering staff. Manage production schedules, production quality and on time delivery. Insure that production rates are met. Maintain proper inventory for current and future projects. Maintain SOX compliance. Update and maintain ERP system.

Supervised production schedules, production quality and on time delivery. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Identified staffing and capital needs, collected relevant data and wrote justifications for established needs. Coordinated and developed new product design in collaboration with engineering staff. Implemented root cause and corrective actions to remove production constraints and improve product quality. Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Implemented electronic architectural/engineered estimating. Created business plans for outside sales for future growth. Created yearly sales projections and budgets.

Assessed and trained personnel for promotion to cross-functional operations. Maintained and enforced a safe and clean working environment at all times. Coordinated preventative maintenance on existing and new production equipment, including routine calibration. Established and adjusted work procedures to meet production schedules. Supervised production schedules, production quality and on time delivery. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Identified staffing and capital needs, collected relevant data and wrote justifications for established needs. Implemented root cause and corrective actions to remove production constraints and improve product quality. Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership. Trained, developed, and counseled employees to develop a high performing team. Completed key projects on time, on budget and with a high level of accuracy. Created strategies to develop and expand existing customer sales. Adjusted estimating parameters to increase profitability and increase sales.

Managed all areas of manufacturing, safety, inventory control and process implementation. Eliminated materials waste and unnecessary labor hours to reduce costs. Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems. Oversaw employees and related programs to maximize team productivity and facility output. Created and oversaw viable strategies for continuous improvement