Kenneth Young

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Expedited deliveries to meet customer deadlines and requirements.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

• Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
• Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
• Utilized GPS systems effectively for accurate routing and delivery time estimates.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Make ontime deliveries to customers scan all products check products for damages etc

• Minimized complaints by addressing customer inquiries or concerns in a professional manner.
• Improved route efficiency by consistently reviewing and updating daily schedules and maps.
• Exceeded company expectations for punctuality, consistently arriving at work well-prepared for daily tasks.
• Supported community events as a representative of the company, engaging positively with residents while educating them about responsible waste management practices.
• Conducted thorough pre-and post-trip vehicle inspections, ensuring optimal operational performance.
• Collaborated with dispatchers to swiftly address any issues or concerns that arose on routes.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Start at route pickup customers trash finish route go to next route complete that route till truck is full then go dump. Once finished if other drivers need help go help out.

• Maintained a clean driving record, adhering to all traffic laws and regulations.
• Reduced fuel consumption with careful route planning and efficient driving techniques.
• Supported team members during peak periods or absences by assuming additional responsibilities as needed.
• Checked orders and routes before setting off on deliveries.
• Utilized GPS systems effectively for accurate navigation in unfamiliar areas.
• Assisted in training new employees on company policies, safety procedures, and equipment operation.
• Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
• Provided exceptional customer service through timely deliveries and professional communication.
• Performed vehicle repairs to maintain optimal functionality.
• Inspected Type equipment before and after deliveries to identify damage.
• Demonstrated knowledge of DOT regulations by passing regular safety inspectionsaudits.
• Increased on-time delivery rates by effectively managing multiple assignments simultaneously.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Documented mileage, deliveries, pickups, customer issues and damages.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.