Kenneth Young

Sapulpa

Summary

With a proven track record at House Party Productions, I excel in logistics coordination and customer service, enhancing organizational growth through strategic planning and effective communication. My expertise in safety management and strong work ethic has consistently fostered positive customer relationships and operational efficiency.

Overview

years of professional experience

Work History

Owner/Operator Truck Driver

House Party Productions

07.2016 - Current

Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Negotiated contracts with vendors to secure favorable terms for the business.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Fostered strong professional network and partnership building skills to connect with quality leads.

Manager on Duty

Upstate Cerebral Palsy

09.2006 - 12.2007

Trained employees in essential job functions.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.

Education

Psychology - Applied Psychology

Tulsa Community College

Tulsa, OK

Skills

DOT compliance
Professionalism and work ethic
Safe driving practices
Safety compliance
Self-motivation and discipline
Accident prevention strategies
Paperwork coordination
Logbook management
GPS navigation systems
Vehicle inspection
Delivery scheduling
Critical thinking capacity
Preventive Maintenance
Safety management
Log updating
Logistics coordination
Customer service
Organizational growth

Effective communication
Recordkeeping and documentation
Route planning expertise
Strong work ethic
Attention to detail
Dependable and reliable
Customer-oriented
Accurate record keeping
Clean MVR
Decision-making
Logistics planning
Document management
Time management
Verbal and written communication
Schedule management
Courteous and polite demeanor
Assisting customers
Customer relations

Timeline