Kenneth Young
Tallahassee,FL
Summary
Proven track record in logistics and customer service, exemplified by efficient route planning and positive customer interactions during my tenure at FedEx Ground. Mastered equipment operation and teamwork, ensuring timely deliveries and optimal load balancing. Achieved significant reductions in delivery times by leveraging advanced planning and problem-solving skills.
I am a former athlete and didn’t have much working experience but I catch on to anything faster than most individuals. I’m willing to learn anything, even if it’s outside of my degree.
Overview
6
6
years of professional experience
Work History
Delivery Driver
FedEx Ground
Tallahassee, FL
06.2020 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Package Handler
United Postal Service, UPS
Tallahassee, FL
06.2019 - 05.2020
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Proved successful working within tight deadlines and a fast-paced environment.
- Moved furniture and boxes using utility dolly and truck ramp.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
Bachelor Of Science - Kinesiology And Health
Miami University
Oxford, OH12.2018
Skills
- Equipment Operation
- Load Balancing
- Vehicle Maintenance
- Attention to Detail
- Vehicle Inspection
- Customer Service
- Time management skills
- Advanced planning
- Teamwork and Collaboration
- Positive Attitude
- Dependable and reliable
- Problem-Solving
Timeline
Delivery Driver
FedEx Ground
06.2020 - Current
Package Handler
United Postal Service, UPS
06.2019 - 05.2020
Bachelor Of Science - Kinesiology And Health
Miami University