Kenneth Yousif
Information Technology
Yuma,AZ
Summary
I am seeking a promotional supervisory position within CDW-G SMIT Contract. As the current San Diego team lead I have been successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where coworkers feel empowered to contribute to company's success.
Overview
10
10
years of professional experience
9
9
Certifications
Work History
Lead Systems Administrator III SMIT
CDW-G
San Diego, California
11.2021 - Current
- Navy-Marine Corps Intranet (NMCI) Admin
- Systems Administration Windows
- Active Directory
- Print Management
- AD Passwords
- Remote Assistance
- Creating NMCI Accounts
- NIPR net (Unclassified) and SIPR net (Classified)
- Installing Printers on the NMCI Network
- Installing VTCs on the NMCI Network
- Troubleshooting issues on the NMCI Network
- Supervised a team of 10 technicians based out of San Diego. Providing Navy and Marine Corps support throughout San Diego, Riverside, San Bernardino and Imperial Counties
COMPUTER TECHNICIAN
Hemet Unified School District
Hemet, California
02.2016 - 11.2021
- System Administration Novell
- Systems Administration Windows
- Systems Administration Google
- Help desk support and password resets for a district of 3,000 staff and 22,000 students
- Remote Assistance
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
- Backed up company data on a regular basis, successfully recovering critical information after malware attacks
- Connected computers to network and peripheral equipment, including printers and scanners
- Imaged and prepared new computers for integration into company networks and systems
- Executed technology implementation projects minimizing downtimes and business disruptions
Education
Bachelor of Science - Business, Information Technology Management
WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT10-2020
Diploma -
Will C. CRAWFORD HIGH SCHOOL
San Diego, CA06-1990
Skills
- Commitment to honesty
- Approachable demeanor
- Operational expertise
- Project execution
- Informed decision making
- Strategic issue identification
- Strong organizational abilities
- Effective time management
- Clear communication
- Emotional awareness
- Task delegation
- Flexible problem-solving
- Effective conflict resolution
- Network cabling expertise
- Network systems administration
- Monitoring systems
Accomplishments
I was awarded a Certificate of Congressional Recognition for volunteer construction work I performed at YMCA Camp Surf in Imperial Beach, CA. 31 October 2003
Affiliations
- FOA - Fiber Optics Association
- CA Consumer Affairs
- AITP - Association of Information Technology Professionals
- NSLS - The National Society of Leadership and Success
Certification
CompTIA A+, Network+, Security+, CIOS, CSIS
Timeline
Lead Systems Administrator III SMIT
CDW-G
11.2021 - Current
COMPUTER TECHNICIAN
Hemet Unified School District
02.2016 - 11.2021
Bachelor of Science - Business, Information Technology Management
WESTERN GOVERNORS UNIVERSITY
Diploma -
Will C. CRAWFORD HIGH SCHOOL