- Hobbies and Interests
- Astronomy
KENNETH A. KYLE
Sutton,MA
Summary
Experienced analytical chemist and field service engineer working for major manufacturers of environmental and biotechnology scientific equipment. Extensive background working with students, teaching professionals and major pharmaceutical researchers, meeting their needs for timely service repairs, comprehensive technical support and instrument training.
Overview
37
37
years of professional experience
Work History
Senior Technical Support Representative
REVVITY, formerly Perkin-Elmer Corporation
Hopkinton, MA
04.2021 - 11.2023
- Provided technical support for the JANUS, automated liquid handling workstations.
- Prepared part manuals using SolidWorks Composer software.
Senior Technical Support Representative
PERKIN-ELMER CORPORATION
Shelton, CT
12.2020 - 04.2021
- Provided overall technical support to the Atomic Spectroscopy field service organization
- Prepared service bulletins, service manuals, and maintained a service information database archive
- Developed and provided instrument training for new and existing Atomic Absorption (AA) and Inductively Coupled Plasma (ICP) instrumentation
- Maintained a parts inventory database supporting these products.
Farmer
KYLE FAMILY FARM
Sutton, MA
04.2017 - 12.2020
- Grower of Mirai and Nirvana sweetcorn, heirloom tomatoes and pumpkins.
Senior Support Engineer
THERMOFISHER SCIENTIFIC, Applied Biosystems, PE Biosystems
Waltham, MA
10.1993 - 04.2017
- Repaired and installed Real Time PCR, Capillary, and ION Next Gen DNA Sequencers, Zymark and Tecan robotics
- Executed IQ/OQ validation protocols
- Repaired and installed DNA and Peptide Synthesizers
- Managed a large and prominent customer account base within the New England and greater New York State areas
- Established a home office to organize inventory and billing
- Conducted instrument training for customers and engineers.
Field Service Engineer
PERKIN-ELMER CORPORATION
Newton, MA
01.1991 - 10.1993
- Serviced and installed Flame and Graphite Furnace Atomic Absorption Spectrophotometers
- Developed chemical methods for trace metal analysis using Atomic Absorption
- Provided customer hardware and software training.
Laboratory Director
ETICAM, Inc
Warwick, RI
01.1989 - 01.1991
- Managed the twenty-four hour, six-day operation of an EPA certified wastewater treatment laboratory comprised of nine chemists and two technicians
- Developed and compiled training manuals of standard laboratory procedures
- Implemented quality control charts and statistics to analyze the reliability of all analytical data
- Ensured the daily operation and maintenance of all analytical equipment
- Responsible for ordering supplies and maintaining lab inventory and overall safety.
Chemist/ Shift Supervisor
ETICAM
Warwick, RI
01.1987 - 01.1989
- Analyzed a wide variety of industrial wastewaters using ICP and AA Spectroscopy, Hall-PID Purge and Trap Gas Chromatography (GC), High Performance Liquid Chromatography (HPLC) and wet chemical methods
- Implemented standard procedures to detoxify cyanide wastes and effectively remove and recycle hazardous materials from solution
- Prepared reports regarding the acceptability and chemical treatment of various waste streams.
Education
B.A. - Chemistry
Rhode Island College
Skills
- Electronics Troubleshooting
- Optics and Laser Alignment
- Networking
- Computer Repair
- Laboratory Safety Protocol Knowledge
Interests
Timeline
Senior Technical Support Representative
REVVITY, formerly Perkin-Elmer Corporation
04.2021 - 11.2023
Senior Technical Support Representative
PERKIN-ELMER CORPORATION
12.2020 - 04.2021
Farmer
KYLE FAMILY FARM
04.2017 - 12.2020
Senior Support Engineer
THERMOFISHER SCIENTIFIC, Applied Biosystems, PE Biosystems
10.1993 - 04.2017
Field Service Engineer
PERKIN-ELMER CORPORATION
01.1991 - 10.1993
Laboratory Director
ETICAM, Inc
01.1989 - 01.1991
Chemist/ Shift Supervisor
ETICAM
01.1987 - 01.1989
B.A. - Chemistry
Rhode Island College
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