Kenneth Vega
West Orange,NJ
Summary
Detail-oriented and well-organized business professional with over 10 years of work experience, including 4.5 years in healthcare field. Excellent verbal and written communication skills encompassed by hardworking and diligent character. Problem-solving collaborator who is positive, decisive, and effective in high-stress environments. Trained in infection prevention and control, regulatory compliance, and quality assurance.
Overview
12
12
years of professional experience
1
1
Certificate
Education
Master of Science - Pharmaceutical Systems Management
New Jersey Institute of Technology
Newark, NJ08.2025
Bachelor of Arts - Biology
New Jersey Institute of Technology
Newark, NJ08.2022
Associate of Science - Biology
Essex County College
Newark, NJ06.2015
Work History
Contract Worker
HireGenics For AbbVie
09.2023 - Current
- Researched and identified innovative solutions to acquire resources and meet customer needs.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Followed instructions and procedures to complete assigned tasks.
2023 Experiential Intern: Clinical Trial Diversity
AbbVie
05.2023 - 08.2023
- Spearheaded and implemented new projects to expand scope of engagement.
- Sorted and organized files, spreadsheets, and reports.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Supported development of program materials to advance inclusion and diversity awareness, learning, and action planning in clinical trials.
Sterile Processing Technician
Morristown Medical Center
03.2019 - 04.2023
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Online Shopping Clerk
Shoprite Of Greater Morristown
10.2018 - 06.2019
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
City Carrier Assistant
USPS
03.2018 - 09.2018
- Planned and cased mail in sequence of delivery for designated route.
- Operated vehicles and equipment to transport packages and mail pieces.
- Endured substantial hours of standing and walking in various weather conditions.
- Distributed mail on foot to residences and businesses, delivering to approximately 450 customers per shift.
Customer Service Associate
ShopRite Of Livingston
06.2011 - 04.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
Pharmacy Technician
ShopRite Of Livingston
04.2015 - 09.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
Skills
- Infection Control
- Bilingual Communication
- Regulatory Compliance
- Microsoft Office Suite
- Quality Assurance and Control
- CGMP
- GLP
- Gathering Research
- Operational Safety
- HIPAA Guidelines
Certification
- CRCST - Certified Registered Central Service Technician.
- CER - Certified Endoscope Reprocessor.
- CIS - Certified Instrument Specialist.
Languages
English
Spanish
Accomplishments
- August 2023 - AbbVie Excellence Award
- December 2021 - Atlantic Health System's PRIDE in Action Award
- October 2019 - Atlantic Health System's PRIDE in Action Award
Volunteer
Chicago, Illinois: June 21, 2023
During AbbVie's Week of Possibilities, I partnered with Cradles to Crayons and volunteered at The Giving Factory in Chicago. In collaboration with other interns, we assembled backpacks with essential school supplies, including notebooks, pencils, pens, and other stationary, to provide Chicagoland's underserved children the tools to thrive in the upcoming school year.
Bogota, Colombia: July 15, 2017 - July 30, 2017
Through IVHQ, International Volunteer HQ, I completed a two-week program in Bogota, Colombia in July 2017. I participated in several activities, including construction and renovation projects, providing freshly cooked meals for those less fortunate, tending to toddlers in orphanages, and provisioning companionship to the elderly in long-term care facilities. Working together in small groups with other volunteers, both communication skills and being team-orientated sustained the focus on the importance of cooperation to serve impoverished communities.
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