KENNETH C BROWN
Markham,IL.
Summary
Proven track record in enhancing safety and cleanliness, demonstrated during tenure with Aramark and multiple transit authorities. Skilled in hazardous waste management and exceptional customer service, I significantly improved route efficiency and passenger satisfaction. Maintained stringent sanitation procedures, contributing to a 40% reduction in cross-contamination risks.
Overview
21
21
years of professional experience
Work History
Environmental Service Worker
Aramark
01.2022 - Current
- Improved facility cleanliness by consistently following established sanitation protocols and guidelines.
- Increased overall safety for staff, patients, and visitors by maintaining a clean and hygienic environment.
- Reduced cross-contamination risks with thorough disinfection of high-touch surfaces in patient rooms, restrooms, and common areas.
- Enhanced waste management efficiency by properly sorting, handling, and disposing of hazardous materials according to regulations.
Bus Driver
Payless Car Rental
04.2016 - 05.2018
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Driver
American Auto Auction
01.2013 - 03.2016
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Bus Driver
Chicago Transit Authority, CTA
02.2006 - 09.2012
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
Bus Driver
American School Bus Company
06.2003 - 02.2006
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Education
High School Diploma -
Chicago Vocational High School
Chicago, IL06.1969
Skills
- Hazardous waste management
- Chemical Handling
- Cleaning techniques
- Sanitation Procedures
Timeline
Environmental Service Worker
Aramark
01.2022 - Current
Bus Driver
Payless Car Rental
04.2016 - 05.2018
Driver
American Auto Auction
01.2013 - 03.2016
Bus Driver
Chicago Transit Authority, CTA
02.2006 - 09.2012
Bus Driver
American School Bus Company
06.2003 - 02.2006
High School Diploma -
Chicago Vocational High School
Similar Profiles
Kwame OwusuKwame Owusu
Concessions Cashier at AramarkConcessions Cashier at Aramark
Ebony WilliamsEbony Williams
Lead Food Service Supervisor at AramarkLead Food Service Supervisor at Aramark
Melrenzo OrumMelrenzo Orum
Food Service Worker at AramarkFood Service Worker at Aramark
Adella MunozAdella Munoz
Housekeeping Cleaner at AramarkHousekeeping Cleaner at Aramark
Daisjha BallDaisjha Ball
MRI Technologist Intern at Chicago Medical ImagingMRI Technologist Intern at Chicago Medical Imaging