KENNETH DEWAYNE N. RIOS
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
27
27
years of professional experience
Work History
Maintenance Assistant
Solid Ground
12.2020 - Current
- Acquired a sense of attention to detail to ensure daily tasks such as creating work orders, assigning jobs to technicians, reviewing completed orders, identifying pricing and part number discrepancies and ordering parts are accurate
- Constant monitoring vendor and supplier sites for price changes and updating EAM as needed
- Utilize cost saving methods when purchasing supplies and parts by comparing and evaluating cost, availability, and delivery time
- Order and receive parts from vendors
- Restock and maintain a clean working environment in parts room
- Initiate and track warranty claims to ensure proper credits are received
- Receive warranty parts and core parts from maintenance shop, document and return to vendors for replacement or credit
- Track and verify credit were received from vendors
Aircraft Dispatcher
Piedmont Airlines
09.2019 - 01.2020
- Maintain professional relations and inform airport staff and air traffic control regarding departure time to ensure aircraft's timely departure
- Provide flight crew with updated meteorological information regarding icing, turbulence, thunderstorms, fog and low ceilings, winds aloft, pressure patterns and irregular weather phenomenon
- Prepare and provide domestic and international weather briefing folders, computer flight plans and onboard flight coordination plans in consultation with vendors and government agencies to ensure efficient operation
Operations Supervisor
United Air Lines
08.1998 - 04.2014
- Oversee and managed all United Airlines ramp operations and ground handling aspects and its entirety such as customer service, baggage loading/ unloading, enforce safety practices throughout the workgroup
- Designed and implemented safe aircraft handling procedures and compliance training program for ground personnel
- Provided excellent customer service with internal and external customers
Utilities Civil Engineer
US Air Force
01.2002 - 08.2004
- Performed mechanical and electrical activities to install, operate, and repair base direct support systems and equipment
- Fulfilled various initiatives to include overseas water and energy conservation
- Saving the USAF unnecessary expenses
- Minimized unnecessary equipment replacement and usage
- Implemented equipment preventative measures to ensure longevity
- Achievement Awards & Medals; Operation Enduring Freedom, Operation Iraqi Freedom, Air Expeditionary Ribbon, and National Defense Medal
Education
Seattle South Community College
Burien, Washington03.2025
FAA Dispatch Certificate -
Institute of Flight Operations and Dispatch
Irving, Texas01.2019
Diploma -
George Washington High School
Mangilao, Guam01.1998
Skills
- Inventory control & management
- Microsoft Office Suite
- Vendor coordination
- Safety protocols
- Multitasking Abilities
- Organizational skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved On-Time Baggage Performance Goals by implementing increased staffing and shortened delivery rimes with accuracy and efficiency
- Achieved parts inventory accountability by implementing barcode scanning for accuracy and efficiency.
Timeline
Maintenance Assistant
Solid Ground
12.2020 - Current
Aircraft Dispatcher
Piedmont Airlines
09.2019 - 01.2020
Utilities Civil Engineer
US Air Force
01.2002 - 08.2004
Operations Supervisor
United Air Lines
08.1998 - 04.2014
FAA Dispatch Certificate -
Institute of Flight Operations and Dispatch
Diploma -
George Washington High School
Seattle South Community College
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