Kenneth G. Willliams

Prepared client's Income taxes for filing. Increased sales by 15% the past year.

• Served as principal stakeholder over the organization's complete operations.
• Managed banking reconciliations and monthly balance sheet statements.
• Organized budget documentation and tracked expenses to maintain tight business controls.
• Applied mathematical abilities to calculate and check figures in accounting systems.
• Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
• Performed banking, business administration, and financial tasks to guarantee five-star service for clients.
• Reviewed historical records, current operational data, and forecasting information to identify and capitalize on system enhancement opportunities.

Arranging and supervising the bidding process for all building projects in our portfolio of over 60 buildings. Gathering information and preparing annual budgets for our buildings.

• Collected, arranged, and inputted information into the database system.
• Gathered, organized, and input information into a digital database.
• Generated reports detailing findings and recommendations.
• Supported the creation of detailed, technical financial models to value potential acquisition targets.
• Conducted P&L statement analysis to improve daily operations, increase revenue and reduce costs.

• Built lasting relationships with clients through outstanding customer service interactions.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
• Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
• Held weekly meetings with sales teams to identify techniques to overcome sales obstacles.
• Attracted new clientele and developed customer relationships by hosting product-focused events.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Led targeted training programs to educate staff on product benefits and service capabilities.
• Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
• Conducted regular ride-alongs with sales staff to review policy and procedures and benchmark best practices.
• Formulated tactics and strategies to target new potential customers within prioritized markets.
• Managed daily operations of sales department generating $12 million annually.

Spent several years living on different bases including Camp Lejeune, Japan, Puerto Rico, Sand Diego, and Vietnam. Served the last two years on reserve duty until Honorably discharged.