Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Harris 2nd
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Kenneth Harris 2nd

Memphis,TN

Work Preference

Desired Job Title

WAREHOUSEFRONT-END LINE PRODUCTION TECHNICIANSHIPPING PRODUCTION ASSOCIATE

Location Preference

RemoteHybrid
Location: Memphis, TN, US
Open to relocation: Yes

Important To Me

Career advancementPersonal development programsWork-life balanceWork from home optionTeam Building / Company Retreats

Summary

Forklift-certified machine operator and current IT/IS student transitioning into the technology sector. Combines proven operational grit, sharp problem-solving, and a strong safety focus with hands-on academic training in systems and network troubleshooting. A dedicated professional with a passion for optimizing user experiences and a track record of delivering exceptional customer service under pressure. Eager to leverage this unique blend of technical aptitude and strong interpersonal skills in an entry-level IT/IS role.

Overview

18
18
years of professional experience

Work History

WAREHOUSE

American Yeast Lallemand
Memphis, TN
10.2023 - 03.2024
  • Received and unloaded raw materials from inbound docks, including chemicals, empty pallets, boxes, and other production-related supplies.
  • Picked bulk pallets accurately and prepared outbound orders according to load sheets and routing requirements.
  • Loaded items into the correct trailers in both hot and cold conditions while maintaining safety and efficiency.
  • Completed required paperwork, including waybills and shipment documentation, ensuring accuracy and compliance with shipping standards.
  • Supported warehouse organization by staging materials, maintaining clean work areas, and coordinating with production teams.

FRONT-END LINE PRODUCTION TECHNICIAN

Kruger Products KTG USA
Memphis, TN
08.2018 - 07.2023
  • Material Handling:
  • Unloaded and stocked paper machines to maintain continuous material flow for Front-End production. Emptied recycled “cookie” paper bins from the cyclone chute and returned material to the belt for reprocessing or staged it at the baler for later use. Maintained a 95% production pace and consistently stayed ahead to support teammates and help them catch up when assistance was needed.
  • Wrapped, staged, and prepared exported rolls for shipment while keeping work areas clean, organized, and compliant with safety standards.
  • Production Operations Technician I:
  • Operated palletizer machines to stack, wrap, and load finished products onto trailers with precision and efficiency, raising production standards by 100% after optimizing performance on a repeated product code.
  • Monitored palletizer and conveyor performance, identifying minor issues and clearing jams to prevent downtime and maintain line flow.
  • Production Operations Technician II:
  • Operated wrapper and case-pack machines, ensuring proper sealing, labeling, and print quality in high-speed production environments.
  • Performed machine start-up and shutdown procedures, conducted quality checks, and completed basic troubleshooting to support consistent output and reduce slow-time events.
  • Record Keeping & Line Reporting:
  • Recorded downtime, slow-time events, and production data to support accurate reporting, root-cause analysis, and continuous improvement.
  • Maintain detailed operational records to support quality assurance, compliance, and Front-End production tracking.

SHIPPING PRODUCTION ASSOCIATE

CROWN BOLT | HD SUPPLY
Memphis, TN
02.2006 - 07.2018
  • Improved shipping-lane accuracy by 25% by leading by example, correcting mis-routed freight, and ensuring all pallets were scanned and verified with RF equipment.
  • Increased dock productivity by 30% by streamlining freight flow, re-palletizing unstable loads, and supporting teammates during peak volume periods. Led by example on the dock, supporting teammates and maintaining smooth freight flow during high-volume periods.
  • Contributed to a 20% improvement in team performance by maintaining consistent lane control, documenting weights correctly, and loading trailers with high accuracy and speed.

Education

Bachelor's Science - InformationTechnology /Systems

ECPI University
Virginia Beach, VA
04-2024

Skills

    TECHNICAL & IT SKILLS

  • Operating Systems: Windows 10/11, Windows Server (2019/2022), Linux (Ubuntu/CentOS), macOS
  • Networking & Security: TCP/IP, DNS, DHCP, Active Directory, Firewalls, VPNs, Cybersecurity Fundamentals
  • Software & Hardware: Help Desk Ticketing, Microsoft 365 Admin, VMware, AWS Cloud Basics, PC/Hardware Repair
  • Code & Databases: Python, SQL, Java, HTML/CSS, Git, Database Normalization

    • OPERATIONAL & LOGISTICS SKILLS

  • Core Operations: Machine Operation, Robotics, Production Flow, Quality Assurance
  • Logistics & Warehousing: Material Handling, Warehouse Logistics, Dock Operations, Forklift Certified

    • PROFESSIONAL SKILLS

  • Customer Service & User Support, Complex Problem-Solving, Team Collaboration, Safety-Focused Operations

Timeline

WAREHOUSE

American Yeast Lallemand
10.2023 - 03.2024

FRONT-END LINE PRODUCTION TECHNICIAN

Kruger Products KTG USA
08.2018 - 07.2023

SHIPPING PRODUCTION ASSOCIATE

CROWN BOLT | HD SUPPLY
02.2006 - 07.2018

Bachelor's Science - InformationTechnology /Systems

ECPI University