Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Kenneth J Meade

Kenneth J Meade

Cherry Hill,NJ

Summary

Successful Inside Sales Representative skilled at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offers 20+ years of sales excellence.

Overview

27
27
years of professional experience

Work History

Inside Sales Specialist

Syneos Health
09.2020 - Current
  • Managed over 50 customer calls per day to healthcare professionals to promote usage of influenza vaccine
  • Pro-actively identified and located targets
  • Effectively communicated with targets using selling, listening and negotiating skills
  • Investigate and resolve customer questions and complaints
  • Collaborated with outside sales representatives to achieve territory sales goals
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Developed and deepened customer relationships to drive revenue growth
  • Collected information on sales and service issues to coordinate team-wide resolutions
  • Created and updated customer accounts with relevant information
  • Exceeded sales quotas
  • Answered customers' questions regarding products, prices, and availability
  • Managed friendly and professional customer interactions
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies
  • Prepared and submitted reports to keep management informed of sales activities and progress

Inside Sales Specialist

Amplity Healthcare
12.2018 - 08.2020
  • Managed over 50 customer calls per day to healthcare professionals to reintroduce influenza product after being off the market for a period of time
  • Find potential targets to sell influenza vaccine
  • Collaborated with management to create an effective sales plan for influenza vaccine
  • Overcame objections about past and current performance of influenza vaccine
  • Effectively communicated features and benefits of product over more successful products on the market
  • Worked with outside sales representatives to increase market concentration
  • Exceeded all quarterly metrics for phone dials and completed calls.

Mortgage Consultant

PHH MORTGAGE
01.1996 - 12.2018
  • Communicated professionally and clearly to clients when explaining mortgages
  • Made outbound calls on prospective clients and introduces them to mortgages and qualify for next steps as defined by sales territory
  • Informed customers about features and benefits
  • Overcome objections
  • Partnered with internal operations to consistently produce clean files in accordance with all regulations and training
  • Maintained timely and accurate records of all customer activity
  • Maintained high level of accountability for results and metrics
  • Manage customer accounts effectively and efficiently in high-volume inbound and outbound customer call center
  • Developed pipeline management tools to aid in organization and effectiveness
  • Participated in several special projects

Education

Bachelor of Science - Business and Economics

University of Delaware
Newark, DE
05.1995

Skills

  • SKILLS AND SPECIAL TRAINING
  • Salesforce, Encompass, In-Contact
  • Microsoft Word, Microsoft Access, Microsoft PowerPoint, Microsoft Excel
  • Dealing with Difficult Customers, Efficiency In Time Management
  • Team Building, Xerox Preferred Selling Skills
  • Lean Sigma Six Yellow Belt Certification

Accomplishments

  • Surpassed annual quota
  • Sustained annual sales growth for 4 consecutive years by introducing innovative sales and marketing techniques.
  • Collaborated with team of 7 in the development of Seqirus Inside Sales Specialist
  • Awarded Seqirus ISS Team Player of the Year 2022
  • Regarded as one of the company's most productive originators
  • Outperformed company average
  • Provided excellent service consistently scoring high customer satisfaction
  • President's Club winner 2008

Timeline

Inside Sales Specialist

Syneos Health
09.2020 - Current

Inside Sales Specialist

Amplity Healthcare
12.2018 - 08.2020

Mortgage Consultant

PHH MORTGAGE
01.1996 - 12.2018

Bachelor of Science - Business and Economics

University of Delaware
Kenneth J Meade