Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth N. Wade

Milwaukee,Wisconsin

Summary

Driven professional with a proven track record in patient care and document management, notably at the United States Department of Agriculture (USDA). Excelled in vital signs monitoring and enhancing file retrieval systems, demonstrating compassion, empathy, and a keen attention to detail. Achieved significant improvements in patient satisfaction and operational efficiency through innovative organizational solutions.

Overview

32
32
years of professional experience

Work History

CNA

Self
03.2014 - 05.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Mail and File Clerk/Front and Back Desk Receptionist

United States Department Of Agriculture, USDA
05.1992 - 07.2012
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Located and retrieved requested documents in accordance with established policies.
  • Monitored and updated filing systems to meet organization standards.
  • Responded promptly to internal document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.
  • Enhanced productivity by processing incoming mail and filing documents promptly, allowing for easy access when needed.
  • Consistently met or exceeded performance goals in both quality and productivity metrics, demonstrating strong attention to detail and a commitment to excellence in file management.
  • Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
  • Restored old files and archived completed files for future reference.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Supported administrative staff through effective file management, ensuring quick retrieval of essential information.
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Improved file organization by implementing an efficient categorization and labeling system.
  • Maintained physical and computer-based filing systems.
  • Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
  • Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
  • Organized physical storage spaces for optimal use, maximizing available room for new document additions.
  • Safeguarded sensitive information with appropriate security measures, including locking cabinets and controlling access permissions in digital databases.
  • Assisted in training new employees on proper filing procedures, ensuring consistency across the department.
  • Increased retrieval efficiency by digitizing hard copy documents and maintaining a secure electronic database.
  • Maintained log books and spreadsheets documenting file data and storage receipts.
  • Compiled and inventoried documents for archival.
  • Ensured accuracy in data entry tasks related to file indexing, reducing errors that could lead to misfiled documents.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Streamlined office operations with the timely distribution of important documents to relevant departments.

Education

High School Diploma -

Horace Mann Gary, Indiana
528 Garfield Street, Gary, Indiana 46402
09.1991

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance

Timeline

CNA

Self
03.2014 - 05.2024

Mail and File Clerk/Front and Back Desk Receptionist

United States Department Of Agriculture, USDA
05.1992 - 07.2012

High School Diploma -

Horace Mann Gary, Indiana

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Kenneth N. Wade