Haley Patterson
Pikeville,NC
Summary
Motivated Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling animals with the upmost care. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
10.2019 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service of at least 80 customers per hour.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by 10%.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Job Shadowing
Lillington Veterinary Hospital
12.2016 - 01.2017
- Followed veterinarians as well as technicians to learn appropriate methods for solving issues and best practices for task completion.
- Observed dog and cats while also assisting Veterinary Technicians with their needs.
- Restrained animals with upmost care.
- Comforted pet owners with hard decisions.
- Alerted veterinarian as well as technicians when animals were in need of assistance.
- Discussed potential conditions, treatment plans and healthy lifestyle choice recommendations with veterinarians.
- 40 hours completed.
Education
High School Diploma -
Western Harnett High School
Lillington, NC06.2017
Skills
- Pet Feeding and Care
- Safe Food Handling Practices
- Coffee Machinery
- POS System Operations
- Cash Register Operation
- Menu Memorization
- Suggestive Selling
- Stocking Supplies and Retail Products
- Serve Customer Needs
- Adaptable and Flexible
- Counter Cleaning and Sanitation
Timeline
Barista
Starbucks
10.2019 - Current
Job Shadowing
Lillington Veterinary Hospital
12.2016 - 01.2017
High School Diploma -
Western Harnett High School
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