KENNETH R COCHRAN

Electrical Technician | 03/2024–Current.

Jabil Inc. – Memphis, TN.

• Connected wiring circuits to box components for reliable electrical performance.

• Constructed wiring boxes with specified components to meet project specifications.

• Utilized visual aids to ensure accurate and efficient assembly.

• Trained employees on proper unit wiring method.

• Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
• Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
• Inspected facilities to identify problems and scheduled maintenance.
• Analyzed and identified equipment failure root causes and initiated correction actions.
• Monitored inventory and ordered supplies to ensure timely repairs.
• Delegated daily tasks to optimize resource management and meet project deadlines.
• Designed, fabricated and installed upgrades to improve existing equipment.
• Implemented training procedures to enhance onboarding and skill development for new personnel.
• Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
• Provided leadership, insight and mentoring to newly hired employees, supplying knowledge of various company programs.

• Apartment maintenance experience with more than 2 years of proven supervisory practice
• Completed HVAC certification program
• Oversaw Service team, inspected grounds and buildings, managed turnkey operations, and collaborated with Property Manager to maintain community standards
• Applied working knowledge of plumbing, electrical, carpentry, sheetrock, and appliances to troubleshoot and resolve maintenance issues
• Delivered exceptional customer service support, ensuring resident satisfaction and timely resolution of maintenance requests
• Dedicated to professionalism, integrity and the highest level of customer service
• Intentionally prioritize work
• Collaborated effectively with team members, work independently, take direction from others and have strong communication skills
• Work with vendors and oversee orders for supplies.

• Successfully organizes and communicates daily volume and assigns work to team members
• Adjust manpower throughout the day, in conjunction with other leads, to ensure customer orders are processed in a timely manner
• Ensure daily requirements were met by staff and projects were completed by deadlines
• Provide on the job training and direction to team members
• Recommended improvements for management and control of inventory processes
• Examine inventory discrepancies (wrong quantity, wrong product, and wrong location)
• Troubleshoot areas where regular counts cannot be made in a timely manner
• Track errors and report information to the responsible parties
• Resolve each count, performing root cause analysis and trending
• Investigate weekly inventory adjustments and report findings to upper management
• Investigated productivity and quality reports to align operations with established goals
• Report all cycle count data to management for review and publication
• Determine accuracy percentages based on lines counted, units counted, and variance cost
• Focus on continuous improvement opportunities within the operation
• Promoted safety protocols among all staff members
• Retain compliance with company policies, safety standards, good housekeeping practices, ISO, OSHA, and other government regulations
• Implement company rules and regulations in the supervisor's absence
• Stimulate and deliver feedback to subordinates in the absence of the supervisor
• Executed duties of material handlers and distribution associates.
• Certified and trained employees upon entry to operate Raymond Reach and Sit-down lifts
• Maintain documentation and records of employees passing /failing operating test
• Assumed responsibilities of Senior Team Lead during their absence
• Assisted with special projects and other duties.
• Maintained certification for the past 6 years.
• Maintained certification for the past 6 years.

• Load and unload sorted packages in a fast-paced environment
• Loaded packages onto delivery trucks, ensuring timely dispatch
• Unloaded packages from delivery vehicles, facilitating smooth operations
• Sort packages for delivery
• Conducted quality assurance checks on delivered packages to maintain standards
• Rotate through various areas and positions
• Lift up to 75lbs
• Communicate effectively in often-noisy surroundings
• Ensuring successful transfer and delivery of goods to intended destinations.

• Conducted preventive maintenance, troubleshooting, and repairs on HVAC systems for residential and commercial clients, ensuring optimal performance and reliability.
• Performed repairs on various equipment and systems, and maintained and set up mobile buildings for construction sites and commercial businesses, supporting operational readiness.
• Executed painting, carpentry, sheetrock installation, and light electrical work for commercial and residential buildings, enhancing aesthetic and functional value.

• Ensured the completeness and accuracy of all orders filled
• Processed customer orders accurately to ensure timely fulfillment
• Obtained merchandise efficiently from bins or shelves to support order completion
• Delivered orders to designated locations while adhering to company standards
• Operated materials handling equipment
• Moved merchandise throughout warehouse
• Handled loading and unloading of trailers.
• Follow oral and written instructions regarding specific loads

• Lifted, carried, and pushed packages consistently to ensure timely processing
• Executed loading and unloading operations for packages packages off railroad cars
• Maintained weight station and connected trailers to trucks for efficient loading operations
• Followed oral and written instructions to accurately manage specific loads

• Compiled and organized personal information into patient files using computer systems
• Processes all phone calls according to priority and protocols and dispatches appropriately
• Answers all phone calls in an accurate, timely, friendly and professional manner.
• Responds to general enquiries, services, location and opening hours
• Managed all switchboard-related functions.
• Delivered professional and clear overhead announcements to ensure effective communication
• Responds to emergency code calls by utilizing a multi-function phone system and screen
• Assessed caller requirements and referred them accurately to relevant departments or services
• Managed several tasks concurrently

• Led a team of ten employees in daily operations.
• Assigned daily tasks to employees, ensuring efficient workflow
• Conducted daily safety meetings to promote workplace safety
• Evaluated employee performance through regular assessments to support development