Kenneth W. Clark
430 Water Pointe Lane Midlothian,VA
Summary
Dynamic professional with a proven track record at Phillip Morris, adept in problem-solving and fostering teamwork. Excelled in enhancing warehouse safety and efficiency, demonstrating exceptional attention to detail and adaptability. Achieved significant improvements in operational processes by leveraging skills in barcode scanning and collaborative decision-making. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
24
24
years of professional experience
Work History
MT-1 Support
Phillip Morris
10.2019 - Current
- Managed cross-functional initiatives for team success.
- Quality Team
- Promoted a culture of workplace safety.
- Specialized in shipping and receiving tasks.
- Led efforts to optimize performance of warehouse equipment and scanners.
Administrative Assistant
Labor Finders
08.2013 - 10.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Interviewed clients
- Completed payroll
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Shipping and Receiving Lead
Masa Inc.
02.2011 - 06.2013
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
- Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
- Organized storage areas to optimize materials movements and minimize labor hours.
Structural Metal Fabricator
W.H Stovall
02.2006 - 10.2011
- Accurately interpreted blueprints and technical drawings to fabricate high-quality metal products according to specified dimensions.
- Maintained a safe working environment by enforcing strict safety protocols and conducting regular equipment inspections.
- Performed routine maintenance on fabrication equipment, prolonging the life of machinery and preventing costly repairs or downtime.
- Achieved consistent adherence to project deadlines through effective prioritization of tasks in a high-pressure work environment.
- Utilized various metalworking tools such as shears, press brakes, plasma cutters, and punches to produce precise cuts and bends in sheet metals.
- Collaborated with project managers to ensure timely completion of custom fabrication projects, meeting client specifications.
- Collaborated with engineering teams to refine product designs for manufacturability.
Restaurant Manager
Sweetpeaz Bistro Family Business
10.2005 - 10.2008
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Assist with food and beverage preparation
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Postal Clerk (Window Clerk)
US Post Office
10.2000 - 07.2006
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Monitored inventory of postage stamps and made orders to replenish.
- Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
- Weighed mail and computed pricing amounts.
Education
High School Diploma -
Seton Hall Prepatory
South Orange, NJ06-1986
Skills
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Decision-making
- Customer service
- Data entry
- Computer skills
- Time management
- Customer and client relations
- Warehouse safety
- Loading and unloading
- Pallet jack operation
- Labeling accuracy
- Shipping procedures
- Receiving protocols
- Packaging
- Barcode scanning
- Sheet metal fabrication
- Hand tool proficiency
- Adaptability to change
Accomplishments
Wet and dry dock supervision experience.
Timeline
MT-1 Support
Phillip Morris
10.2019 - Current
Administrative Assistant
Labor Finders
08.2013 - 10.2019
Shipping and Receiving Lead
Masa Inc.
02.2011 - 06.2013
Structural Metal Fabricator
W.H Stovall
02.2006 - 10.2011
Restaurant Manager
Sweetpeaz Bistro Family Business
10.2005 - 10.2008
Postal Clerk (Window Clerk)
US Post Office
10.2000 - 07.2006
High School Diploma -
Seton Hall Prepatory
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