Kennetra Moore

Overnight Team Lead

Walmart

05.2013 - Current

Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
Assisted in budget planning and cost control measures specific to the night shift''s operation expenses.
Fostered a positive work atmosphere, motivating team members to achieve their highest potential performance levels.
Earned recognition from senior leadership for consistently surpassing performance expectations and maintaining a high level of team morale.
Reduced customer complaints by addressing and resolving issues promptly, demonstrating commitment to excellent service standards.
Coordinated special projects as needed, ensuring timely completion without disrupting daily operations or compromising customer experience.
Balanced staffing needs by managing employee schedules and optimizing shift assignments based on individual strengths and workload demands.
Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
Established rapport with vendors, streamlining delivery processes and improving overall supply chain efficiency during overnight hours.
Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.
Enhanced employee retention through supportive leadership and prioritizing open communication channels.
Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
Provided ongoing training opportunities to develop team members'' skills, empowering them for career advancement within the company.
Increased overnight productivity by implementing efficient task delegation and team management strategies.
Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.