Summary
Overview
Work History
Education
Skills
Timeline
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KENNETTE CASTOR

Roselle Park,NJ

Summary

Senior Field Engineer that is a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Fortes include maintaining company reputation, preparing project status reports and controlling project plans. Outstanding critical thinking and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Senior Engineer III

Vertiv/Liebert
New York City, United States
12.2019 - Current
  • Collaborating and creating relationships with high end customers and different departments internal and external
  • Continuous learning on new and old products
  • Low and medium voltage work commissioning, analyzing collected data, repairing, maintaining, and troubleshooting equipment including Switchgear, UPS, STS, Battery Systems, PDU, RPP, monitoring systems, and network communication cards
  • Completed OSHA 30 and continuously ongoing safety training including NFPA 70E, hazmat, Fire safety, ergonomics, confined spaces, vehicle safety, international laws, and network security awareness
  • Maintain and calibrate testing equipment including multimeters, ammeters, oscilloscope, battery testers, power analyzers/recorders, IR cameras, and phase meters.
  • Wrote technical reports to document system design specifications.
  • Conducted user training sessions on power systems.
  • Analyzed complex problems and formulated creative solutions.
  • Provided technical support for end users experiencing difficulty with applications or systems.
  • Generated detailed reports on system performance data.
  • Mentored junior engineers on industry best practices.
  • Collaborated on root cause analysis of problems, documented faults in tracking system.

Field Service Engineer

Gruber Industries
Phoenix, United States
03.2018 - 12.2019
  • Low and medium voltage work repairing, maintaining, and troubleshooting equipment on AC & DC UPS and battery systems
  • The majority of work was completing battery replacements, preventative maintenance, and a few repairs
  • Maintained company vehicle, testing equipment, and clearances for MSHA, military sites, and refineries.
  • Provided onsite installation and configuration of customer equipment.
  • Analyzed problems using advanced diagnostic tools such as logic analyzers, oscilloscopes.
  • Installed upgrades on existing systems according to manufacturer specifications.
  • Established positive relationships with customers through friendly interactions.
  • Coordinated work between team, other departments, subcontractors and customers.
  • Performed troubleshooting, repair and maintenance of power systems and equipment in customer locations.

Solar service/foreman

Code Green Solar
Cherry Hill, United States
08.2016 - 03.2018
  • Solar work involving installation, commissioning, repair, and troubleshooting commercial and residential solar systems and plants.

Education

Information Technology - Cloud Computing

WGU
Utah
02-2025

Skills

  • Electrical Theory
  • Customer Service
  • BACNET, SNMP, Modbus
  • Spanish, English
  • Troubleshooting
  • Problem Solving
  • Interpreting Blueprints
  • Electrical Diagrams
  • Ability to Work Independently
  • Ability to Work in a Team
  • Report Writing
  • Conference Calls
  • Customer Training
  • Entry level programming in C and Python
  • Maintenance and repair
  • On-Site Support
  • Team direction
  • Remote Support
  • Schematic reading
  • Troubleshooting and repair
  • Safety meetings
  • Calibration
  • Managing projects
  • Coordinating projects
  • Safety Planning

Timeline

Senior Engineer III

Vertiv/Liebert
12.2019 - Current

Field Service Engineer

Gruber Industries
03.2018 - 12.2019

Solar service/foreman

Code Green Solar
08.2016 - 03.2018

Information Technology - Cloud Computing

WGU

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KENNETTE CASTOR