Program analysis professional with strong skills in data evaluation, project management, and process improvement. Proven track record in driving results through effective collaboration and adaptability to evolving requirements. Expertise in leveraging analytical tools, problem-solving, and stakeholder communication to deliver impactful solutions. Known for reliability, strategic thinking, and focus on achieving organizational goals.
Overview
10
10
years of professional experience
Work History
Program Analyst
DNI CREATIVE SOLUTIONS, INC
05.2020 - 02.2025
Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
Trained team members on new software tools, improving overall productivity and efficiency.
Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for the successful execution of complex initiatives.
Managed cross-functional teams, resulting in the successful completion of program objectives.
Identified opportunities for process improvement, resulting in increased operational efficiency across the organization.
Provide high-level executive and unit chief support to 2-unit chiefs through calendar management, communications, and scheduling.
Serve as primary administrative and programmatic resource for unit chiefs and 10 executive staff, supporting high-level operational and policy objectives.
Creates Excel spreadsheets for workflow and records.
With the appropriate documents, transfers are made to the proper divisions.
Support 3 Unit Chiefs and executive staff with program files, records, databases, and websites to gather research and prepare to submit quarterly reports.
Create/update acquisition records online to maintain vendor records and office supply inventory.
Receive requested materials online.
Analyze search results, interpret bibliographic relationships, and the acquisition status of materials.
Communicated with requesters or representatives on issues involving questions of ownership and the authority of requesters to obtain copies of deposits.
Determine estimated cost(s) required to complete the “search requests,” and record payment information received from the requesters, when appropriate.
Executive Assistant
Department of State
01.2019 - 02.2025
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for the executive team and senior management group
Documented acquisition valuations and earnings accretion and dilution models for public and private companies.
Conducted extensive market research to identify emerging trends and opportunities for growth through acquisitions.
Resolved purchase order issues to support regional and central merchandise teams.
Evaluate suitability applications and completed background investigations to elicit pertinent information and material facts to make a preliminary adjudicative decision.
Evaluates derogatory information, which refers to any information provided either by the applicant, employee, contractor, or by any other means that could be disqualifying.
Review completed background investigations as required; compare and cross-check information.
Effectively communicate with customers and stakeholders as required, both verbally and in writing as appropriate.
Maintain personnel security records, verify data, and perform security checks utilizing specified government systems.
Prepare written analyses and propose recommendations to resolve complex issues, identifying high-priority cases and topics for review as well.
Streamlined onboarding support for 15+ staff, ensuring IT access and communication readiness.
Administrative Assistant
Walter Reed National Military Medical Center
01.2015 - 01.2019
Greets and directs visitors to the company; manages the reception area to maintain a professional image
Receive, sort, and forward incoming mail.
Coordinates the pick-up and delivery of all mail services (FedEx, UPS, etc.)
Serve as the primary point of contact for organizing all large mailings.
Coordinate the repairs and maintenance of office equipment, including copiers, fax machines, computers, printers, etc.
Manage conference room reservations and organize all aspects of meetings.
Type correspondence and reports; edit and update various spreadsheets
Maintain confidential records and files.
Manage senior staff calendars.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.