Kenniel Drummond
Boston,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Construction Worker
China Harbor Construction Co
01.2013 - 05.2022
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Customer Service Representative
Sinclair's Center
03.2010 - 05.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Bog Walk High School
Jamaica 06.2008
Skills
- Heavy Equipment Operation
- Power Tool Operation
- Scaffold Building
- Traffic Movement Understanding
- Product Knowledge
- Scheduling
- Filing
- Sales Expertise
Timeline
Construction Worker
China Harbor Construction Co
01.2013 - 05.2022
Customer Service Representative
Sinclair's Center
03.2010 - 05.2013
High School Diploma -
Bog Walk High School
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