Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siliya Ingraham

Dallas

Summary

Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

2
2
years of professional experience

Work History

Sales Floor Associate

Zara
12.2024 - 07.2025
  • Delivered a high level of customer service.
  • Worked as a back-up cashier during peak times.
  • Stayed up to date on fashion trends to better assist clients.
  • Resolved customer complaints promptly and professionally according to company policies.
  • Implemented effective visual merchandising strategies to maximize sales potential of products on display.
  • Provided exemplary customer service at all times by being attentive,

Cashier

Sephora
04.2024 - 12.2024
  • Completed transactions accurately and efficiently, leveraging Mobile Point-Of-Sale (MPOS) technology as necessary.
  • Processed returns/exchanges in a courteous manner.
  • Engaged clients inappropriate conversation while completing transactions, and provide gift-wrapping when required.
  • Provided basic store and product information to clients as needed.

Fragrance Sales Associate

Dillards Department Store
08.2023 - 03.2024
  • Welcomed customers, discovered their fragrance needs, and offered tailored advice and demonstrations to enhance their shopping experience.
  • Drove sales through product knowledge, personalized recommendations, and highlighting new launches and promotions. Highly motivated to meet individual and team sales goals.
  • Maintained a clean working environment by regularly dusting shelves and sweeping floors.
  • Advised customers on the latest trends in fragrances and recommended suitable items based on their needs.
  • Operated cash registers to process transactions accurately.
  • Built and maintained a loyal clientele by following up on purchases, reaching out with new product arrivals, and offering a consistent, personalized experience.


Education

High School Diploma

North Dallas High School
Dallas, TX
05-2021

Skills

  • Goal oriented
  • Customer service
  • Store maintenance
  • Cash handling

Timeline

Sales Floor Associate

Zara
12.2024 - 07.2025

Cashier

Sephora
04.2024 - 12.2024

Fragrance Sales Associate

Dillards Department Store
08.2023 - 03.2024

High School Diploma

North Dallas High School

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