Kenny Acosta
Monroe,NC
Summary
I am a dependent person, who is always willing to attack a task with ferocious intent. I understand the importance of having order in the workplace; nothing gets done without it. Because of that, I am well organized and when I am in charge of people I make it very clear what I expect from them to make it the least bit confusing. I have experience talking with people even when they are on the brink of attacking me. I have experience scheduling meetings and can adapt quickly to abrupt problems that happen in the work place.
Overview
3
3
years of professional experience
Work History
Dental Receptionist
Dentistry Of The Carolinas
10.2023 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
Line Cook
Palace Restaurant
12.2020 - 11.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Door-to-Door Sales Representative
ReNu Energy Solutions
03.2021 - 10.2023
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Boosted territory revenue through consistent follow-ups on leads and effective time management.
- Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
- Managed crisis situations with effective messaging and timely response to minimize negative impact.
- Organized large-scale events such as conferences, trade shows, product launches that increased brand exposure.
Education
Associate of Arts -
Union County Early College
Monroe, NC05.2024
Skills
- Electronic Practice Management (EPM)
- Data Entry
- Patient Flow Management
- Patient Scheduling
- Phone and Email Etiquette
- Issue Resolution
- Supply chain management
- Interpersonal skills
Languages
Spanish
Native or Bilingual
Timeline
Dental Receptionist
Dentistry Of The Carolinas
10.2023 - Current
Door-to-Door Sales Representative
ReNu Energy Solutions
03.2021 - 10.2023
Line Cook
Palace Restaurant
12.2020 - 11.2023
Associate of Arts -
Union County Early College
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