Kenny Alexandre ERN:1925311
Jackson Heights,US
Summary
Dynamic professional with extensive experience as a Parks Enforcement Officer at NYC Parks, excelling in public safety management and report writing. Proven ability to enhance security protocols and foster team collaboration, ensuring a safe environment. Recognized for attention to detail and effective communication in high-pressure situations.
Overview
12
12
years of professional experience
Work History
Parks Enforcement Officer (TASK FORCE)
NYC PARKS
New York, New York
06.2023 - Current
- Provide security and safety in city parks, provide information about park rules to patrons, and safeguard parks' wildlife and facilities.
- Document observations and actions by radioing information and completing reports.
- Apprehends suspects by responding to complaints and calls for help, observing violations, and making arrests.
- Prevents crime by explaining and enforcing park rules and regulations, local laws, and ordinances; patrolling the assigned area; and responding to notices of disturbances.
Police Officer
NYC HEALTH+HOSPITAL
New York, NY
01.2022 - 05.2023
- Lead patrol operations and emergency response at NYC Health + Hospital, enforcing security protocols, and coordinating with medical staff to maintain safety standards.
- Partner with healthcare teams to implement crisis prevention strategies, while managing security incidents, and protecting hospital assets.
- Monitor surveillance systems, and conduct thorough facility inspections, documenting security incidents, and maintaining accurate incident reports.
- Assist patients, visitors, and staff with security concerns, providing calm guidance during emergencies, and maintaining a safe environment.
- New York, NY
IT Helpdesk/ Security
HAVAS
New York, NY
03.2018 - 05.2022
- Streamlined helpdesk response processes, reducing ticket resolution time, and strengthening network security through proactive monitoring and threat detection.
- Recognized by management for providing exceptional customer service.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Back stock, Forklift/ Truck Driver
Home Depot
Queens, NY
01.2019 - 03.2019
- Operated commercial trucks to transport goods across designated routes.
- Provided support in training new drivers on company policies and procedures.
- Managed loading and unloading of cargo to prevent damage or loss.
IT Specialist, Customer Success
Electric AI
New York, NY
08.2018 - 01.2019
- New York, NY
- Managed IT infrastructure and desktop support for internal users.
- Implemented software updates and security patches across systems.
- Provided technical training and support to staff on new applications.
IT Technician, Graphic Designer
Young Commodores
New York, NY
09.2018 - 10.2018
- New York, NY
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Art Teacher, Group Leader
Child Center of NY
East Elmhurst, NY
10.2014 - 01.2017
- East Elmhurst, NY
- Developed engaging lesson plans to inspire creativity and artistic expression.
- Developed and implemented lesson plans to teach art concepts such as perspective, color theory, drawing, painting and sculpting.
- Communicated regularly with parents regarding student performance in class.
- Supervised after-school activities related to Art club meetings or competitions.
Sales Associate, Art Teacher
Michael's Arts & Crafts
New York, NY
01.2014 - 10.2014
- New York, NY
- Maintained accurate inventory levels through regular stock checks and updates.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Information Technology Training - Information Technology
YearUp
Manhattan, NY01.2018
A.A. - Graphic Design
Wood Tobe Coburn School
New York, NYSkills
- Report writing
- Situational awareness
- Team collaboration
- Public safety management
- Attention to detail
- Technical report writing
- Microsoft Office Suite
- Task prioritization
Languages
- Creole
- Spanish
Credentials - Parks Credentials
1925311, 2025, Highly proficient Novice
Timeline
Parks Enforcement Officer (TASK FORCE)
NYC PARKS
06.2023 - Current
Police Officer
NYC HEALTH+HOSPITAL
01.2022 - 05.2023
Back stock, Forklift/ Truck Driver
Home Depot
01.2019 - 03.2019
IT Technician, Graphic Designer
Young Commodores
09.2018 - 10.2018
IT Specialist, Customer Success
Electric AI
08.2018 - 01.2019
IT Helpdesk/ Security
HAVAS
03.2018 - 05.2022
Art Teacher, Group Leader
Child Center of NY
10.2014 - 01.2017
Sales Associate, Art Teacher
Michael's Arts & Crafts
01.2014 - 10.2014
Information Technology Training - Information Technology
YearUp
A.A. - Graphic Design
Wood Tobe Coburn School