Kenny Bell
North Fort Myers,FL
Summary
- Personable and strategic thinker with proven ability to optimize processes and drive operational excellence. Possess in-depth understanding of business operations and financial management, with strong skills in data analysis and process improvement.
- Organized with strong ability to manage multiple tasks and deadlines effectively. Understanding of project lifecycle and proficient in tools such as Microsoft Office, various CRM programs, Xactimate (level 2 certified) among other software. Committed to delivering successful project outcomes through collaboration and problem-solving.
- Driven with natural ability to build relationships and motivate teams. Possess a deep understanding of consumer behavior and market trends, complemented by strong skills in negotiation and strategic planning. Committed to driving sales growth and achieving impactful business results.
Overview
21
21
years of professional experience
4
4
Certifications
Work History
Project Manager / Production Manager
Standpoint Construction LLC
12.2017 - 12.2024
- Managed all aspects of insurance-related roofing projects and other trades from initial claim review to final completion
- Successfully negotiated with insurance adjusters to secure fair settlements
- Developed and executed comprehensive project plans, including scheduling, budgeting, and resource allocation for residential and large commercial projects
- Ensured compliance with all building codes, safety regulations, and insurance requirements
- Effectively communicated project progress, addressed homeowners, HOA boards and/or Property management company concerns, and managed expectations
- Maintained detailed project documentation, including photos, reports, and financial records
- Delivered projects on time and within budget while maintaining high levels of customer satisfaction
- Proactively identified and mitigated potential risks and challenges to ensure project success
- Built and maintained strong relationships with peers, subcontractors, vendors and insurance companies
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness
Owner
Ace Construction of TN
02.2007 - 12.2017
- Oversaw all aspects of the company's operations, including sales, project management, production, and customer service
- Developed and implemented business strategies to achieve growth and profitability
- Hired, trained, managed and motivated a team of skilled roofers, project managers, production managers, office managers and other administrative staff
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels
- Built and maintained strong relationships with homeowners, insurance adjusters, and industry partners and vendors
- Negotiated contracts with subcontractors, suppliers, and insurance companies
- Ensured compliance with all relevant regulations, licensing, and insurance requirements
- Managed company finances, including budgeting, invoicing, tax preparation and cash flow
- Developed and implemented marketing and sales strategies to generate leads and increase market share
- Provided exceptional customer service to ensure client satisfaction and repeat business
- Resolved customer complaints and addressed any project-related issues effectively
- Identified and pursued new business opportunities within the insurance roofing market as well as the retail market
- Stayed informed about industry trends, best practices, and new technologies
- Maintained a safe and productive work environment for all employees and subcontractors
- Was hired as an independent insurance claims appraiser for over four years. Reduced claim processing times by submitting comprehensive reports promptly after completing inspections. Collaborated with adjusters to resolve disputed claims, ensuring fair settlements for all parties involved. Evaluated complex claims involving multiple coverages, providing expert recommendations to ensure a proper resolution award to the insured
Sales/Project Manager/General Manager
Storm Solutions
04.2004 - 05.2011
- Managed all aspects of insurance-related roofing, siding, gutter and interior restoration projects from initial insurance claim review to final completion
- Successfully negotiated with insurance adjusters to secure fair settlements for homeowners
- Developed and executed comprehensive project plans, including scheduling, budgeting, and resource allocation
- Ensured compliance with all building codes, safety regulations, and insurance requirements
- Effectively communicated project progress, addressed homeowner concerns, and managed expectations
- Maintained detailed project documentation, including photos, reports, and financial records
- Proactively identified and mitigated potential risks and challenges to ensure project success
- Built and maintained strong relationships with homeowners, subcontractors, and insurance companies
- Delivered projects on time and within or under budget while maintaining high levels of customer satisfaction without sacrificing build quality or workplace safety
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Promoted to sales manager and then later to general manager, overseeing one of several office locations.
Education
High School Diploma -
Oakland High School
Skills
- Business operations and administration management
- Staff training and mentoring
- Team collaboration, development and oversight
- Presentation, salesmanship and sales management
- Professional client service and vendor relations
- Budgeting and forecasting
- Cost reduction, data analysis, inventory control
- Contract management
- Document management, CRM software expertise
- Project management - estimating, planning, development, execution and closure
- Seek continuous improvements where applicable
- Patience and resilience
Certification
- Licensed Florida 6-20 All Lines Insurance Adjuster
- Licensed Texas All Lines Insurance Adjuster
- Xactimate Level 2 Certified
- OSHA 10 Certified
- Worker's Comp
Timeline
Project Manager / Production Manager
Standpoint Construction LLC
12.2017 - 12.2024
Owner
Ace Construction of TN
02.2007 - 12.2017
Sales/Project Manager/General Manager
Storm Solutions
04.2004 - 05.2011
High School Diploma -
Oakland High School
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