Detail-oriented flooring expert known for strong technical skills and effective team coordination. Experienced in managing custom projects from surface preparation to installation, consistently delivering high-quality results and exceeding client expectations.
Overview
14
14
years of professional experience
Work History
Owner
All Around Custom Flooring
Grand Junction, Colorado
03.2023 - 07.2026
Managed daily operations of a custom flooring business.
Oversaw project timelines and ensured timely completion of installations.
Coordinated with suppliers to source high-quality flooring materials, ensuring availability for projects.
Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
Prepared surfaces by removing old flooring and leveling the foundation.
Operated tools such as saws, nail guns, and flooring staplers safely.
Supported material selection process by aligning customer preferences with product options.
Clarified order details and shipment schedules with suppliers to maintain project timelines. with clients to understand their flooring requirements.
Communicated effectively with clients regarding progress updates and potential issues.
Implemented efficient workflow processes for installation teams.
Ensured compliance with local, state, and federal regulations.
Lead Flooring Technician
MR.Vac Carpet & Restoration
Grand Junction, Colorado
01.2020 - 03.2023
Operated cleaning machines to maintain carpet quality and appearance.
Provided expert advice on carpet care and maintenance to clients.
Managed inventory of tools and materials for daily operations.
Handled consumer complaints related to carpets and upholstery to address concerns and answer questions.
Cleaned upholstery using chemicals and steam vacuum to remove dirt and stains.
Determined chemical solution mixtures to remove stubborn dirt and stains from carpets.
Operated and maintained company vehicle, keeping accurate records of mileage and service calls.
Furnished quality carpet and upholstery cleaning services to residential and commercial clients.
Prepared service bills to collect payment for cleaning and installation services.
Discussed cleaning solutions and estimated drying times to educate customers for aftercare.
Demonstrated protective coatings and odor treatments to upsell services and increase profits.
Provided customers with information about the best methods of caring for their carpets in order to extend the life of the product.
Repaired damaged carpets by patching holes, replacing sections of worn carpet, and re-stretching existing carpets.
Removed furniture from areas prior to cleaning and replaced them after the job was complete.
Performed regular maintenance on the carpet cleaning equipment, including changing filters and oiling motors.
Stripped old wax from floors using chemical strippers and scrapers.
Applied seals, finishes, and wax to floors, ensuring longevity and shine.
Owner
All Around Custom Flooring
Grand Junction, Colorado
03.2019 - 01.2020
Managed daily operations of a custom flooring business.
Coordinated with suppliers for high-quality flooring materials.
Developed client relationships to understand flooring needs and preferences.
Installed various flooring materials, including hardwood, laminate, and tile.
Conducted measurements and assessments for accurate flooring installations.
Wood Floor Technician
Mr. Sandless - Hardwood Floor Refinishing
Grand Junction, Colorado
02.2016 - 12.2018
Operated sanding equipment for hardwood floor refinishing projects.
Prepared surfaces by cleaning and repairing damaged areas.
Applied finishes to hardwood floors ensuring even coverage.
Educated clients on floor care and maintenance best practices.
Inspected completed work for quality assurance before client approval.
Stripped old wax from floors using chemical strippers and scrapers.
Moved furniture and other objects as necessary for floor maintenance.
Checked machinery for proper functioning before use.
Inspected floors for signs of wear or damage and repaired accordingly.
Repaired diverse flooring types using tools and equipment.
Applied new finish to floors using brushes, rollers, or trowels.
Vacuumed, buffed, and waxed floors without causing disruptions to business.
Mixed chemicals to maximize cleaning efficiency and decrease supply costs.
Applied seals, finishes, and wax to floors, ensuring longevity and shine.
Adapted cleaning techniques to suit different types of flooring materials, including tile, wood, and carpet.
Flood Technician
Rapid Response
Grand Junction, Colorado
07.2014 - 01.2016
Responded promptly to water damage emergencies and assessed affected areas.
Operated specialized equipment for water extraction and drying processes.
Collaborated with insurance adjusters to document damage and recovery efforts.
Developed and implemented safety protocols for hazardous material handling.
Communicated effectively with clients to explain restoration processes and timelines.
Maintained accurate records of service performed and materials used during projects.
Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
Operated specialized equipment such as pumps and backflow preventers during floods.
Provided restoration services for structures that have been damaged by fire, mold, water and weather.
Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
Carpet Cleaning Technician
Good Shepherd
Grand Junction, Colorado
03.2012 - 06.2014
Operated carpet cleaning machines to maintain cleanliness and appearance.
Inspected carpets for stains, damage, and maintenance needs.
Applied cleaning solutions following safety guidelines and procedures.
Communicated with clients to understand their specific carpet care requirements.
Assisted in training new staff on equipment usage and safety protocols.
Provided exceptional customer service to enhance client satisfaction and retention.
Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
Instructed customers on proper carpet and upholstery care and sold cleaning products for various surfaces.
Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
Inspected carpets for signs of wear or damage before beginning work.
Communicated effectively with clients regarding scheduled appointments or changes in service plans.
Dried carpets using air movers and fans after the cleaning process was completed.
Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
Utilized special spotting agents and equipment to treat tough spots or stains in carpets.
Applied protective treatments such as deodorizers and stain-resistant coatings.
Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
Explained cleaning process to residential customers upon arrival at home and answered questions.